Clinical Intake Coordinator – Rethink Mental Health

Clinical Intake Coordinator – Rethink Mental Health

Location: Neptune City, NJ
Program: Mental Health IOP & OP
Employment Type: Full Time (40 hours weekly)
Schedule: To be determined based on program needs. Will include mix of daytime and evening hours

About Rethink Mental Health

Rethink Mental Health is a behavioral health program providing structured outpatient mental health services through Intensive Outpatient Program (IOP) and Outpatient (OP) levels of care.

We are seeking a Clinical Intake Coordinator to join our team and play an important role in helping individuals access appropriate mental health treatment.

Position Overview

The Clinical Intake Coordinator is responsible for supporting the clinical intake and admission process for individuals seeking services through Rethink Mental Health.

This position works closely with our Admissions team, clinicians, Clinical Supervisor, medical providers, and other members of the treatment team to ensure that prospective clients receive an appropriate clinical screening and have a smooth transition into treatment.

The ideal candidate is clinically knowledgeable, organized, compassionate, and comfortable working in a fast-paced behavioral health environment.

Key Responsibilities

• Conduct or assist with clinical intake assessments and screenings.
• Gather comprehensive psychiatric, behavioral health, substance use, medical, and psychosocial information.
• Assess current symptoms, functioning, treatment history, and level-of-care needs.
• Screen for safety concerns, including suicidal ideation, homicidal ideation, self-harm, psychosis, and other clinical risks.
• Identify situations requiring additional clinical review, emergency intervention, or a higher level of care.
• Assist with determining appropriateness for Mental Health IOP and OP services within the scope of the individual's credentials and responsibilities.
• Review referral information and clinical records.
• Coordinate intake appointments, psychiatric evaluations, and other admission requirements.
• Work closely with Admissions to ensure required documentation is completed.
• Support virtual/telehealth admissions when appropriate.
• Ensure required telehealth consents, documentation, and procedures are followed.
• Document clinical intake activities accurately and timely in KIPU.
• Communicate relevant clinical information to the treatment team.
• Assist with referrals to other levels of care when Rethink is not the appropriate setting.
• Provide prospective clients with clear information about the admission process and program expectations.
• Maintain HIPAA compliance, professional boundaries, and confidentiality.
• Participate in clinical meetings, training, supervision, and quality improvement activities.

Qualifications

Required:

• Master's Degree in a behavioral health or related field appropriate to the responsibilities of the position.
• Appropriate New Jersey professional license or credential commensurate with assigned clinical responsibilities.
• Experience working with adults experiencing mental health and/or substance use disorders.
• Knowledge of behavioral health assessment and treatment.
• Strong communication and organizational skills.
• Ability to work independently while functioning effectively as part of a multidisciplinary team.
• Strong documentation skills and attention to detail.

Preferred:

• LAC, LPC, LCSW, and LCADC, LMFT, or comparable behavioral health credential.
• Experience in IOP, OP, PHP, residential, or inpatient behavioral health.
• Experience conducting behavioral health assessments.
• Experience with telehealth services.
• KIPU or other behavioral health EHR experience.
• Experience working with co-occurring mental health and substance use disorders.
• Knowledge of New Jersey behavioral health regulations.

What We're Looking For

We are looking for someone who is:

• Clinically sound and able to recognize risk.
• Compassionate and nonjudgmental.
• Organized and highly attentive to detail.
• Comfortable communicating with clients, families, referral sources, and clinical professionals.
• Able to manage multiple admissions and competing priorities.
• Comfortable working in a technology-supported and increasingly telehealth-oriented environment.
• Committed to providing accessible, respectful, trauma-informed behavioral health care.

Why Join Rethink Mental Health?

This is an opportunity to join a growing behavioral health program and have a meaningful role in connecting individuals with the appropriate level of mental health care.

The Clinical Intake Coordinator will have a direct impact on the client experience beginning with the first clinical contact and continuing through admission and transition into treatment.

Rethink Mental Health is an equal opportunity employer.

Compensation will be commensurate with experience, credentials, and assigned responsibilities.

Pay: $41,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

People with a criminal record are encouraged to apply

Education:

• Master's (Required)

Experience:

• Clinical Mental Health Treatment: 1 year (Required)

Ability to Commute:

• Neptune City, NJ 07753 (Required)

Work Location: Hybrid remote in Neptune City, NJ 07753

Salary : $41,000 - $50,000