What are the responsibilities and job description for the Retail Sales Associate position at Retail Shop?
Overview
We are on the lookout for a proactive and customer-focused Retail Sales Associate to join our team. In this position, you will represent our store by delivering outstanding service and assisting customers with their shopping needs. Your primary responsibilities will include creating a welcoming atmosphere, driving sales, and ensuring a high level of customer satisfaction.
Responsibilities
- Greet customers as they enter the store and assist with product inquiries.
- Accurately process transactions and operate the cash register using POS systems.
- Stay informed about current promotions, sales, and product features to effectively upsell items.
- Support in stocking shelves, organizing merchandise, and maintaining a clean store environment.
- Address customer complaints and resolve issues in a professional manner.
- Supervise junior staff during shifts to ensure smooth operations.
- Perform basic math calculations for transactions and inventory management.
Qualifications
- Strong phone etiquette for addressing customer inquiries over the phone.
- Experience operating cash registers and using POS systems.
- Previous experience in retail sales or grocery environments is preferred.
- Basic math skills for accurate transaction management.
- Ability to effectively sell products and upsell additional items.
- Excellent communication skills with a strong emphasis on customer service.
- Supervisory skills to mentor and support team members as needed.
Join us in providing an exceptional shopping experience for our customers while advancing your career in retail!
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person