Principal POS Engineer

About the Role Total Wine & More is seeking Principal POS Engineer, to join our Store Systems team. May telecommute but reports to our Bethesda, MD location. This role is responsible for key initiatives related to our Point-of-Sale environment (POS and related applications) as well Payment and Fraud Prevention Systems. This role reports to the Director, POS Programs & Operations. You will Participate in design and architecture decisions of POS Systems, new enhancements/ projects, and integrations. Build dashboards and setup monitoring tools to monitor and report on health and performance of POS systems. Analyze current processes and ID opportunities for improvement and automation. SME on technical and knowledge and train other team members. Participate and provide inputs into building operations roadmap and lead implementation of roadmap. Lead troubleshooting and root cause analysis and identify opportunities to prevent service interruption. Engage the appropriate IT teams and third-party vendors during service interruption issues to ensure quick resolution. Lead important incident troubleshooting efforts of teams and 3rd-party vendors to solve service interruption. Support business customers requiring technical assistance using troubleshooting and analysis skills. Evaluate and deploy config changes, patches, and releases. You will come with Bachelor’s Degree in Comp Science, Mechanical Engineering, Information Systems, Information Technology, Information Science, Mathematics, or related field and 10 years related experience implementing and supporting POS and store systems. OR Master’s in Computer Science, Mechanical Engineering, Information Systems, Information Technology, Information Science, Mathematics, or related field and 6 years related experience implementing and supporting POS and store systems. 6 years experience in: POS ecosystem (Hardware & Software Stack, Development, Testing, and Support), Micros Retail / Oracle applications (xStore, xUnit, xEnvironment, and xCenter), PCI and PII data, including payment processing environments, POS and related integrations architectures and designs, Relational database, SQL, and scripting languages (Windows PowerShell), Installation, configuration and troubleshooting of enterprise-wide systems, and 3rd-party integrated software tools (Jira, MS Teams, Splunk), Any suitable combination of education, training, or experience is acceptable. We offer Paid Time Off (PTO) Generous store discounts Health care plans (medical, prescription, dental, vision) 401(k), HSA, FSA, Pre-tax commuter benefits Disability & life insurance coverage Paid parental leave Pet insurance Critical illness and accident insurance Discounted home and auto insurance College tuition assistance Career development & product training Consumer classes & More! Grow with us Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at https://careers.totalwine.com/! Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. Worker Type: Regular Pay Range: $178,920.00 - $270,000.00 Connecting people through joyful experiences! As America’s largest independent retailer of wine, spirits, beer & more, we’re looking for go-getters who want to spark joy with our customers and communities. We are excited you’re here and are ready to pop a bottle with your name on it! As we continue to expand our business and increase the number of Stores and Store Support Centers across the country, we are looking for motivated and talented people to join our team to provide best-in-class service. If you have an entrepreneurial spirit and are looking for a unique opportunity to develop your career, this may be the place for you!

Salary : $178,920 - $270,000