What are the responsibilities and job description for the Account Executive position at Retail Options?
Job Title: Account Executive
Location: Northern Ohio
An established and rapidly growing clinical laboratory organization is seeking a high-energy Account Executive to help expand its physician client base across Northern Ohio.
In this field-based role, you’ll be responsible for selling a comprehensive menu of clinical, molecular, microbiology, cytology, and anatomic pathology testing, along with supporting I.T. solutions. You’ll act as a key liaison between new clients and the lab, ensuring smooth onboarding, ongoing service, and long-term retention.
Key Responsibilities
Location: Northern Ohio
An established and rapidly growing clinical laboratory organization is seeking a high-energy Account Executive to help expand its physician client base across Northern Ohio.
In this field-based role, you’ll be responsible for selling a comprehensive menu of clinical, molecular, microbiology, cytology, and anatomic pathology testing, along with supporting I.T. solutions. You’ll act as a key liaison between new clients and the lab, ensuring smooth onboarding, ongoing service, and long-term retention.
Key Responsibilities
- Prospect physician offices and healthcare practices and manage leads through the full sales cycle
- Sell diagnostic testing and related I.T. offerings to specialties such as Ob/Gyn, Family Practice, Internal Medicine, Gastroenterology, Dermatology, and Urology
- Build relationships with key staff (Physicians, MAs, Office Managers, DONs) and earn their trust to capture new business
- Collaborate with sales leadership to close high-value opportunities
- Manage onboarding, setup, and account integration with internal teams
- Maintain your book of business and ensure clients are supported post-sale
- Forecast new business monthly and provide regular updates to leadership
- Monitor client billing and resolve any issues related to missing information (MI) or account aging
- Keep detailed and timely activity records in CRM
- Actively participate in company quality improvement initiatives
- Take ownership of professional growth and sales development
- Bachelor’s degree preferred
- 3–5 years of sales or account management experience in clinical lab services or anatomic pathology preferred
- Strong communication and presentation skills
- Proficiency with Microsoft Excel, Word, and CRM tools
- Valid driver’s license and clean driving record required
- Must thrive in a competitive, fast-paced environment and enjoy relationship-based selling
- Base salary uncapped commission structure
- Full benefits: medical, dental, vision, 401(k), PTO
- Broad, competitive test menu across all major specialties