What are the responsibilities and job description for the Bike Builder position at Retail Concepts, Inc.?
OVERVIEW
Established in 1980, Sun & Ski Sports calls an unexpected city home – Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile—26.2 of them, to be exact—to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We’re looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We’ve been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports – Find Yourself Outside.
SUMMARY
Sun & Ski Sports is looking for a passionate and hands-on Bike Builder to join our crew! If you’re someone who takes pride in craftsmanship, enjoys working in a fast-paced, fun-loving environment, and thrives on sharing your love for cycling with others — we want to meet you. Come be part of a team that rides hard, works smart, and lives the adventure every day.
JOB RESPONSIBILITIES
- Provide consistently exceptional customer service that exceeds expectations.
- Assemble and adjust bicycles with accuracy and efficiency, ensuring the highest integrity and safety of all equipment.
- Complete all required paperwork and logs with accuracy and attention to detail.
- Report any discrepancies or equipment issues immediately and follow proper procedures for timely resolution.
- Maintain clear and respectful communication with supervisors and team members.
- Conduct a thorough inspection of all bikes prior to assembly to identify any damage or missing components.
- Communicate promptly if a bike build presents any unusual challenges that may require assistance.
- Follow all safety procedures for lifting, tool usage, and equipment handling.
- Keep your work area clean, organized, and well-maintained at all times.
REQUIREMENTS
- Ability to work quickly, efficiently, and accurately.
- Availability to work a flexible schedule based on business needs, including evenings and weekends.
- Strong organizational skills and attention to detail.
- Knowledge of all bike-building standards for various models.
- Basic computer skills.
- Contributing to sales results by effectively communicating products and services to the customer.
- Preferred: Bike industry, retail, and/or Customer Service experience.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities.
Company Benefits
Pay: Hourly Rate Commission
Company/Vendor sponsored Product Knowledge/Training Adventure trips
Employee Purchase Discount