What are the responsibilities and job description for the Field Account Manager position at ReSupply?
Position & Company Overview:
These opportunities are available in Portland, OR; Seattle, WA; DC/NoVA; Phoenix, AZ; San Francisco, CA; Columbus, OH; Minneapolis, MN; STL/Kansas City, MO; & Austin, TX
ReSupply is seeking relationship-driven, mission-oriented professionals to join us as Field Account Managers. We strongly encourage veterans and transitioning military service members to apply, as the leadership, operational, and problem-solving skills developed through military service align closely with this role.
As a Field Account Manager, you will serve as the primary point of contact for a portfolio of nonprofit partners, supporting both retention and growth. You’ll spend significant time in the field building relationships, identifying opportunities to better serve partners, and helping expand the impact of our services.
This is an opportunity to join a mission-first team working to reinvent the supply chain of charitable giving, turning household goods into meaningful support for communities in need.
Click to learn how Resupply is forever changing charitable giving: https://www.youtube.com/watch?v=AVW60dsKJq0&t=6s
What You’ll Do
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Serve as the main point of contact for nonprofit partners, building strong, trust-based relationships through regular in-person engagement
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Manage and grow a portfolio of accounts, focusing on partner success, retention, and expansion
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Identify and develop new partnership opportunities within your region
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Support onboarding and ensure new partners are set up for success
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Proactively identify challenges and opportunities, recommending solutions that add value
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Collaborate cross-functionally with Sales, Operations, Marketing, and Support teams
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Track account activity and maintain accurate reporting in CRM systems
What We’re Looking For
We’re looking for candidates who bring strong leadership, adaptability, and a commitment to mission-driven work. Many of these skills are commonly developed through military service, but we welcome applicants from all backgrounds.
Preferred qualifications include:
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Leadership experience in dynamic, fast-paced environments (military experience strongly valued)
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Proven ability to build relationships and establish trust with diverse stakeholders
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Strong communication skills and comfort engaging with senior decision-makers
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Ability to manage multiple priorities and operate independently
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High level of organization, accountability, and follow-through
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Experience solving complex problems and adapting to changing conditions
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Interest in mission-driven work and creating meaningful impact
Why ReSupply?
- The opportunity to have a real-world impact through your work
- Be part of a mission-driven and service-oriented culture
- Company team-building events
- 401K savings option
- Medical, vision, and dental benefits
- 17 paid holidays
ReSupply is an equal opportunity employer. As such, it is our policy to fill positions with qualified candidates regardless of the candidate's race, color, sex, age, religion, ancestry, national origin, citizenship status, marital status, sexual orientation, gender identity, genetic information, disability, pregnancy, military status, veteran status or any other protected group status.