What are the responsibilities and job description for the Data Analyst-(SQL Server) position at ResultsCX?
In This Role You Will
In this role, Collect data from various sources including databases, spreadsheets, files and third-party platforms. Clean and preprocess data to ensure accuracy and consistency.
We Are Looking For Someone Who Has
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30 -year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
In this role, Collect data from various sources including databases, spreadsheets, files and third-party platforms. Clean and preprocess data to ensure accuracy and consistency.
We Are Looking For Someone Who Has
- Connecting to data sources, importing/loading data and transforming data for the clients.
- Strong hands-on experience in writing SQLs, basic and complex.
- Skilled in optimization and query tuning of complicated SQL statements/stored procedures.
- Must have at least 0.5-1.5 years’ experience working as MS SQL server/T-SQL.
- Effective verbal and written communication skills.
- Adaptable to new environments, people, technologies, and processes.
- Ability to manage ambiguity and solve undefined problems.
- Advanced proficiency in Microsoft Excel, Microsoft Access, SQL.
- **Experience in BPO Operations would be a huge bonus.
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30 -year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.