What are the responsibilities and job description for the Part-Time Sales & Wellness Educator position at Restore Hyper Wellness?
Part Time Hyper Wellness Representative
Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.
Key Roles of a Restore Lead Hyper Wellness Representative
Primary Focus: Revenue Growth Through Memberships, Packages, and IV Drip Upgrades
- Drive daily sales performance by confidently presenting, recommending, and closing memberships, service packages, and IV drip upgrades based on client goals and wellness needs.
- Deliver high-quality consultations and facility tours that lead to conversions and long-term client relationships.
- Master service education and benefit-based selling, including pricing, value-stacking, overcoming objections, and building tailored wellness plans.
- Consistently meet and exceed personal and studio-level sales KPIs, including conversion rates, average ticket, MRR, and upgrade penetration.
- Utilize CRM tools to actively follow up with leads, nurture prospects, re-engage previous clients, and maintain a robust sales pipeline.
- Own the client experience from greeting to close, ensuring every interaction increases loyalty and lifetime value.
- Handle phone calls and voicemail returns with a sales-minded approach, focusing on booking, rebooking, and presenting upsell opportunities.
- Onboard new clients professionally, including waiver completion, profile creation, and proper documentation to ensure seamless purchasing and service use.
- Lead by example on the floor, providing coaching, accountability, and motivation to the team in alignment with sales culture.
- Represent Restore as a product and service expert, communicating benefits, safety information, and proper aftercare.
- Maintain operational excellence through opening/closing duties, studio cleanliness, and adherence to safety protocols.
- Support management with marketing, outreach, events, and social media activities designed to increase lead flow and drive revenue.
- Assist with new hire onboarding, shadowing, and skills development, especially in sales process and client experience.
- Participate actively in required meetings, training, and company platforms to improve performance and effectiveness.
- Contribute to a positive, energetic, sales-driven culture where team members celebrate wins and support elevated performance.
Qualities You Need to Succeed as a Restore Lead Hyper Wellness Representative
You’re passionate about health and wellness
Your an excellent team player, but can also be accountable to yourself to get the job done.
You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe.
Working weekends doesn’t bum you out
Communication and collaboration are some of your strong suits
Benefits of Joining Restore
A competitive hourly rate
Complimentary and discounted access to Restore’s innovative wellness services
Quarterly Incentives
The knowledge that you’re making a positive impact on people’s lives every day
Work alongside a fun and vibrant team
Now, a Little About Us
Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore as the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.
Job Type: Part-time
Pay: $15.50 - $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- How comfortable are you on a scale from 1 to 10 (1 being not confident, and 10 being extremely confident) with your sales ability?
- What is your availability to start a new position?
- Are you available to work weekends? (Saturday 9:15-5:30, Sunday 10:15-5:30)
- What is your weekday availability? Monday-Friday our working hours are 9:15 AM – 6:30 PM.
Work Location: In person
Salary : $16 - $19