What are the responsibilities and job description for the Front Desk Representative position at Restore Hyper Wellness - Happy Valley?
Our Front Desk Representatives are the face of each Restore location. As the first face our guests see, they play an integral role in delivering a high-quality customer experience and sharing our brands’ passion for wellness.
Description
Responsibilities
- Greeting guests and assisting them with Restore’s wellness services
- Helping guests over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
- Onboarding new guests - this involves completing medical waivers and creating profiles in our point-of-sale system
- Conducting tours and selling service packages and memberships
- Maintaining an organized front desk, free of clutter
- Assistance in maintaining an organized store calendar for major holidays, marketing promos, and related events
- Educating guests on Restore’s wellness services, including medical benefits, precautions, and at-home care
- Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.
- Performing opening and closing procedures
- Maintaining a safe, clean, and secure environment for all guests and employees
- Serve as an expert on Restore products and services
- Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle
Qualifications
- You’re passionate about health and wellness
- You have at least one year of customer service experience in a retail environment and/or a willingness to learn
- Working weekends doesn’t bum you out
- Communication and collaboration are some of your strong suits
Benefits:
- Bonus based on performance
- Company parties
- Employee discounts
- Free food & snacks
- Free uniforms
- Wellness resources
Benefits/Perks
- A competitive wage plus bonuses
- Flexible Schedules
- Casual Dress-code
- Fun, wellness-focused work environment
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.
Salary
$18 - $20 per hour
Salary : $18 - $20