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Wellness Representative/Sales Associate

Restore Hyper-Wellness + Cryotherapy
Henrico, VA Full Time | Part Time
POSTED ON 10/16/2026
AVAILABLE BEFORE 2/13/2027

Job description

Here is your chance to work at Restore Hyper Wellness, one of the fastest-growing companies in America.

We coined the phrase Hyper Wellness™ because it exemplifies our approach: offer cutting edge services that have shown results, strive to make our customers feel better every time they visit, and hyper stimulate the body’s natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers.

Restore’s unique retail locations are the antithesis of a traditional doctor’s office. We are efficient, fun and social. We educate and provide information in a completely transparent manner so that you can manage your wellness better. Every day, we help thousands of customers achieve their goals around sports performance, pain management, recovery, beauty and overall wellness.

We've also made the Inc. 5000 list of fastest-growing companies in the United States!

Restore Hyper Wellness is seeking a friendly and motivated Front Desk Sales Rep. (Hyper Wellness Representative) to add to our location. The Hyper Wellness Representative will be the first person our clients meet and should have experience in sales, along with providing excellent customer service, knowledge on our treatments and modalities to each and every guest who comes through our door.

Responsibilities

  • Maintaining a professional and courteous relationship with every client.
  • Answering the phone and returning voicemails.
  • Booking, rescheduling and canceling appointments.
  • On-board new clients, obtain waivers and create Client Profiles in our POS.
  • Checking-in and retailing out customer sessions on our POS.
  • Greeting customers and ushering them to their service of choice.
  • Administering all non-medical and non-specialty services.
  • Providing service tours, selling packages & memberships.
  • Executing opening and closing duties.
  • Maintain current product knowledge of all modalities and products that we can offer to clients to support and enhance their goals.
  • Educate clients on all Restore modalities.
  • When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assist in social media efforts.

Qualifications:

  • A love for health and wellness.
  • Strong sales experience
  • At least one year of customer service experience in a retail/service environment.
  • Availability to work weekends.
  • Excellent communication skills.

Compensation & Benefits

  • Competitive salary
  • Flexible schedule in a fun work environment
  • Access to complementary and discounted in-store services
  • Opportunity for growth
  • Benefits

Job Types: Full-time, Part-time

Salary: $15.00 - $17.00 per hour Bonus pay

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • Day shift
  • Morning shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Pay: $15.00 - $17.00 per hour

Benefits:

  • Employee discount

Experience:

  • Customer service: 2 years (Required)
  • Membership Sales: 2 years (Required)

Ability to Commute:

  • Henrico, VA 23233 (Required)

Work Location: In person

Benefits:

Employee Discounts, Health Insurance, Performance Bonus

Salary : $15 - $17

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