What are the responsibilities and job description for the Family Advocate I – 100 Families Initiative of Benton County position at Restore Hope, Inc.?
Agency Overview:
Restore Hope is a software, services, and media organization that helps communities achieve better outcomes for Justice and Child Welfare efforts. Our solutions focus on optimizing systems by improving the relationship among its parts. As a collective impact organization, Restore Hope helps communities address complex justice issues with innovative collaborative efforts.
We are looking for individuals who are: meticulous, self-motivated, problem solvers, flexible, organized, learn quickly, efficient, able to effectively communicate with all stakeholders, able to effectively prioritize tasks, multi-task, and technologically proficient.
Position Summary:
The Family Advocate l is responsible for providing support and guidance to clients, assessing their needs, and developing a plan of care that meets those needs. The Family Advocate l will work with clients and their families to coordinate services and resources and ensure that clients are receiving the appropriate care.
We are looking for individuals who are: self-motivated, problem solvers, flexible, able to effectively communicate with all stakeholders, able to multi-task, technologically proficient, and detail oriented.
Preferred Qualifications:
- Bachelor’s degree in social work, criminal justice, or a related human services field, and one year of work or personal experience working with vulnerable individuals.
- Experience will be considered in the place of a formal degree with some college and 2-3 years of work or personal experience working with vulnerable individuals or lived experience with sufficient clean time.
- Bonus: Work experience with the criminal justice population and/or knowledge of the criminal justice system in Arkansas.
Job Roles and Responsibilities:
- Conduct assessments with individuals to assist in determining relevant resources and guide individuals through the resource connection process.
- Develop strong, trusting relationships with clients served, and act as an advocate for vulnerable individuals.
- Serve as a bridge between individuals and providers to increase client involvement in their care plans.
- Coordinate measures to ensure individuals have proper access to resources and treatment options.
- Maintain detailed documentation of work with each client, utilizing designated case management system as trained to comply with federal grant regulations.
- Update case management system on a regular basis to reflect client’s progress, in compliance with monthly reporting requirements based on performance indicators.
- Refer individuals to appropriate outside organizations; provide follow-up to ensure the individual’s needs are met and outcomes of these services provide support for the individual to achieve their goals.
- Empower clients to lead themselves, and hold clients accountable to follow-through on the plans they have developed.
- Advocate for clients in all areas of their life – provide support to clients at court sessions, DCFS hearings, and the like.
- Report back regularly to designated individuals regarding client’s progression and participation.
- Must be comfortable working with clients in any of the following environments: jails, ACC offices, DCFS offices, courts, Family Shelters.
- Develop and maintain trust and positive relationships with Restore Hope partners and stakeholders.
- Develop a working relationship with other Family Advocates and community service providers.
- Participate in Restore Hope meetings and training.
- Promote organization and community collaboration.
- Conduct oneself in a manner consistent with the professional standards of Restore Hope.
- Other job duties as assigned.
Benefits:
- 100% Company Paid Health, Dental, Vision and Life Insurance
- 80 hours vacation & 80 hours personal leave annually
- 9 Paid Holidays
- 4% Company Match 401k/ROTH Plan
Location:
- In-person/On site in Rogers, AR
Schedule:
- Monday – Friday, 8:00 AM – 5:00 PM
Salary:
- $37,500 to $42,500 annually
Status:
- Full-Time - Hourly/Non-Exempt
Reports to:
- 100 Families Benton County Coordinator
Job Type: Full-time
Pay: From $37,500.00 per year
Benefits:
- 401(k) matching
- Bereavement leave
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $37,500 - $42,500