Rental Assistance Coordinator

Job Title: Rental Assistance Coordinator Starting date: 11/15/2025

Program: BSCC

Department: Reentry Programs and Services

Hours: Mon-Fri (occasional evenings and weekends)

Reporting to: In Custody & Reentry Program Manager

Employment type: full-time (32 hours per week) Salary range $24.00-$28.00/hour

Organizational Overview:

Restorative Partners, Inc. (RP) is a nonprofit organization that transforms lives impacted by crime through healing services and relationships. We believe in accompanying and supporting anyone affected by crime on their healing journey, to be an instrument of restoration, of forgiveness, of accountability, and of reconciliation. We believe that violence is never a solution to any problem and that every person is endowed with a sacred dignity, and is capable of changing, healing, and being restored. We believe that everyone deserves to be treated with respect and dignity. We believe that we can overcome violence with education, love, and compassion.

Job Overview:

As a member of the Reentry team, the BSCC Rental Assistance Coordinator plays a critical role in supporting successful reentry for parolees by providing comprehensive housing assistance and wraparound services. This position focuses on immediate post-release support, helping individuals secure stable housing while addressing barriers to successful community reintegration through case management and supportive services. This position will be filled contingent upon a criminal background clearance, possession of a valid driver’s license, automobile insurance, and educational transcripts.

Essential Duties & Responsibilities

Immediate Post-Release Support & Intake

• Conduct initial intake assessments for all parolees entering into the program
• Determine program eligibility based on BSCC guidelines and funding requirements
• Develop individualized service plans addressing immediate housing and support needs
• Coordinate with parole agents during transition process
• Provide crisis intervention and emergency support as needed in housing placement

Housing Services

• Conduct comprehensive housing searches using available rental market resources
• Assess housing options for appropriateness, safety, and compliance with parole requirements
• Facilitate housing placements and coordinate move-in processes
• Engage with landlords, property managers, and housing providers to secure rental opportunities
• Negotiate rental agreements and advocate for participants with housing providers
• Administer rental subsidies and coordinate payment processing
• Monitor housing stability and address tenancy issues as they arise

Case Management

• Maintain ongoing case management relationships with assigned parolees
• Refer to CalAIM Enhanced Care Management
• Conduct regular check-ins and home visits to assess progress and needs
• Connect participants to other wraparound services as needed
• Provide referrals to community resources and support services
• Assist with financial literacy education and credit repair initiatives
• Document participant progress and maintain accurate case files
• Collaborate with multidisciplinary teams including parole officers, social workers, and service providers

Administrative Duties

• Maintain detailed documentation in compliance with BSCC reporting requirements
• Prepare regular reports on participant outcomes and program metrics
• Participate in team meetings and case conferences
• Ensure compliance with all applicable regulations and funding guidelines
• Assist with program evaluation and quality improvement initiatives

Knowledge, Skills, Talents, & Abilities

• In-depth understanding of restorative justice principles and practices
• Familiarity with criminal justice system processes and terminology
• Strong communication and interpersonal skills
• Strong assessment and case management skills
• Demonstrated proficiency in budgeting and financial responsibility principles
• Proven experience in landlord relations and property management advocacy
• Experience with case management and database systems
• Active listening and empathetic response techniques
• Creative problem-solving and adaptability
• Ability to maintain professional boundaries and confidentiality
• Trauma-informed care approaches
• Crisis intervention and de-escalation techniques
• Ability to work independently and manage multiple cases simultaneously
• Flexibility to adapt to changing schedules and priorities

Essential Requirements

• Current driver's license, valid auto insurance, and reliable transportation
• Successful completion of a comprehensive background check, as verified by law enforcement administration or other designated agency
• Provide educational transcript
• Bachelor's degree (preferred)
• Minimum of 2 years experience in landlord relations (preferred)
• Proficiency in Google Suite, Microsoft Office Suite, and database management systems
• Ability to work independently and manage multiple cases simultaneously
• Comfort working with diverse populations and in various neighborhood environments
• Ability to work flexible hours, including occasional evenings and weekends
• Fluency in English (bilingual English/Spanish highly desirable)

Physical Demands

• Ability to sit for extended periods while reviewing applications and conducting computer work
• Capability to stand and walk for moderate periods during participant meetings and site visits
• Manual dexterity for typing, filing, and handling paperwork
• Visual acuity to read documents, computer screens, and written materials
• Clear speech and hearing for phone communications and participant interactions
• Ability to operate standard office equipment (computer, printer, phone, copier)
• Physical capability to carry materials, equipment, or documentation between sites (typically up to 25-30 pounds)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift up to 20 pounds.

Work Environment

• Primary work location in office setting with standard lighting and temperature control
• Occasional travel to participant homes, rental properties, or community locations
• Potential exposure to various socioeconomic environments during home visits
• Regular interaction with participants who may be experiencing housing instability or crisis
• Work with confidential and sensitive financial information
• Standard business hours with potential for occasional evening or weekend work
• Use of personal or company vehicle for community visits (valid driver's license is required)
• Potential exposure to emotionally challenging situations

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Restorative Partners is an equal opportunity employer and does not unlawfully discriminate on the basis of race, creed, national origin, disability, sex, gender identity, marital status, age, or any other protected status covered by federal or state law.

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Expected hours: 32 – 37.50 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $24 - $28