Experienced Front Desk Receptionist

Job Title: Experienced Front Desk Receptionist

Job Summary:

We are seeking a reliable, detail-oriented Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our office, providing exceptional customer service and administrative support. As a Front Desk Receptionist, you will play a crucial role in ensuring smooth office operations and creating a positive experience for our patients.

**Duties:**

- Greet and welcome patients in a professional and friendly manner

-Collect insurance cards and process verification for insurance

-Collect appropriate co-pays and balances

- Schedule appointments and assist with booking arrangements

- Utilize computer literacy skills to navigate the Athena EMR system effectively

- Answer and direct phone calls promptly and efficiently

- Manage incoming mail, packages, and deliveries

- Maintain a tidy and organized reception area

- Assist with administrative tasks such as data entry, scanning, and photocopying

- Coordinate with medical staff to address patient needs and concerns

- Adhere to HIPAA regulations and maintain patient confidentiality at all times.

**Requirements:**

- Previous experience in a medical office setting required

- High school diploma or equivalent

- Proven experience working in a front desk or customer-facing role required

-Ability to remain calm, organized, professional and courteous in a busy medical setting

- Knowledge of basic clerical procedures and office management tasks

- Strong communication skills - both verbal and written

- Ability to multi-task and prioritize tasks efficiently

- Strong attention to detail and accuracy

- Compassionate and patient-oriented demeanor

Joining our team as an Experienced Front Desk Receptionist offers the opportunity to be an integral part of our office operations while providing valuable support to both staff and patients. If you are organized, proactive, and enjoy interacting with people in a fast-paced environment, we encourage you to apply.

*We are an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.*

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person