What are the responsibilities and job description for the Office Administrative Assistant position at Restoration1 of East Alabama?
Office Assistant (Administrative Support)
About Us
We are a fast-paced, growing company seeking a dependable, professional Office Assistant to work closely with leadership and support daily administrative and operational functions.
The right candidate is trustworthy, understands their role, and takes pride in supporting a team.
This role involves a variety of administrative and operational tasks. The responsibilities listed below represent core functions but are not an exhaustive list. Flexibility, adaptability, and willingness to assist where needed are essential.
Key Responsibilities
- Rebuild Coordination & Scheduling
- Coordinate site inspections and scheduling
- Assist with rebuild job scheduling and workflow tracking
- Help monitor job progress and outstanding items
- Support coordination between office and field teams
- Assist with prioritizing administrative rebuild tasks
Contracts, Billing & Collections
- Assist with contract creation and documentation
- Prepare and manage draw schedules
- Manage rebuild collections and follow-up on outstanding balances
- Assist with tracking approvals, supplements, and billing items
- Support financial tracking related to rebuild jobs
Customer & Job Management
- Onboard rebuild customers and assist with communication
- Follow up with customers and adjusters as needed
- Maintain professional and consistent communication
- Assist with managing customer expectations through documentation and updates
Documentation & Compliance
- Maintain rebuild job folders and documentation
- Track compliance requirements and required documentation
- Ensure files are complete, organized, and up to date
- Assist with estimate-related administrative tasks
- Support documentation accuracy for all rebuild projects
Systems, Reporting & Process Support
- Maintain estimating dashboards and internal tracking systems
- Assist with expense tracking and reporting
- Support SOP development and process organization
- Assist with identifying gaps and improving workflow processes
- Help maintain structure across rebuild systems and documentation
Leadership Support
- Assist and support rebuild leadership
- Support operational administrative initiatives
- Assist with special projects and departmental priorities
- Help maintain organization across rebuild operations
What We’re Looking For The ideal candidate demonstrates professional maturity and the following traits:
- Clear Communicator – Communicates directly and respectfully
- Active Listener – Listens attentively and respects direction
- Dependable & Consistent – Reliable attendance, punctuality, and follow-through
- Discreet & Trustworthy – Handles confidential information with integrity and professionalism
- Role-Focused & Team-Minded – Understands responsibilities and respects organizational structure and professional boundaries
- Adaptable & Resilient – Comfortable in a fast-paced environment with shifting priorities
- Emotionally Professional – Receives feedback constructively and maintains composure under pressure
- Highly Organized – Manages tasks, documentation, and priorities efficiently
- Detail-Oriented – Catches small but important details
- Accountable – Takes ownership of work and follows processes consistently
- Self-Motivated – Takes initiative and performs effectively without micromanagement
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- administrative: 2 years (Preferred)
Work Location: In person
Salary : $16 - $18