What are the responsibilities and job description for the Medical Office Receptionist / Medical Assistant position at Restora Medical?
About us
Restora Medical is a modern primary care medical office looking for top talent! At Restora Medical, we seek dedicated professionals who bring valuable experience to our team, embodying a positive attitude and a passion for patient care. Our mission is centered on providing exceptional medical services, and we are committed to recruiting individuals who share our commitment to compassionate and comprehensive healthcare.
Front Desk / Medical Assistant (Blended Role)
Part-Time or Full-time position available. Monday to Friday shifts start 7:00am and go to 6:30pm. We are looking for a friendly, energetic and outgoing person. We are seeking a dependable and detail-oriented individual to join our team in a blended Front Desk / Medical Assistant role. Some shifts will be Front Desk and some shifts will be Medical assistant. This position is key in ensuring a smooth and positive experience for every patient by supporting both administrative and clinical functions.
Purpose of the Position:
The Front Desk / Medical Assistant is responsible for coordinating all aspects of a patient’s visit, including scheduling, insurance verification and education, front desk reception, medical records management, data entry, and other duties as assigned. This role bridges patient-facing administrative tasks with clinical support, ensuring efficient operations and excellent patient care.
Key Responsibilities:
- Welcome and assist patients with check-in/out, scheduling, answering phones, and addressing inquiries in a professional manner.
- Verify insurance coverage, collect copays, and obtain necessary authorizations; maintain accurate demographic and billing information.
- Greet, prepare, and room patients; obtain histories, vitals, and document all care, procedures, and communications in the EMR.
- Assist providers with exams, treatments, procedures, and patient education; perform clinical tasks including administering medications, drawing blood, processing labs, wound care, and sterilizing equipment.
- Provide proactive communication with patients, including reminders, follow-ups, and care coordination.
- Maintain medical and office supply inventory, ensuring rooms and equipment are clean, stocked, and ready for patient care.
Other Duties: Energetic, Outgoing & Happy personality. Maintain work areas (Keeping designated areas orderly and clean, to include disinfecting between patients as per infection control policy).
QUALIFICATIONS:
- High School Diploma
- 1 years Medical/General Office Experience/Skills
- Strong Customer Service Skills
- Bilingual Preferred
- Knowledge of Medical Terminology
- Good communication skills with all levels of personnel
- Knowledge of computers and general office equipment
- EHR/EMR Athena experience preferred
- Reliable Transportation
- Ability to easily establish rapport and relationships with patients, co-workers, peers and employer
-Ability to work in an environment with frequent interruptions and high volume of activities
-Good organizational skills and ability to prioritize well
-Attention to detail
-Must be a self-motivated, assertive, enthusiastic, self-directed and people oriented
Background check will be required
Job Type: Part time or Full Time
Pay: $16.00 - $20 per hour
Schedule:
- Flexible
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- EMR-Athena: 1 year (Preferred)
- Front desk: 2 year (Preferred)
- Medical assistant: 1 year (Preferred)
Restora Medical is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.
Job Types: Full-time, Part-time
Pay: $17.00 - $21.00 per hour
Work Location: In person
Salary : $16 - $20