What are the responsibilities and job description for the Water Restoration Technician position at RestoPros of Hudson Valley?
Water Restoration Technician
Location: Hudson Valley & Capital Region
Company: RestoPros of Hudson Valley
About Us
RestoPros, one of the fastest-growing restoration companies in the U.S., is excited to expand into New York’s Hudson Valley and Capital Region. This is a fantastic opportunity to join a high-growth team from the ground up and build a long-term career with a top-tier organization.
We specialize in delivering immediate, high-quality service to residential and commercial clients facing water damage and other property-related emergencies. Our success is built on core values: respect, trust, integrity, and a relentless focus on customer service. RestoPros of Hudson Valley is known for delivering a true “white glove” experience to homeowners and businesses affected by water, mold, smoke, or fire damage.
Position Summary
The Water Restoration Technician is responsible for executing high-quality water mitigation services while leading field operations and maintaining excellent communication with customers, insurance representatives, and team members. This is a hands-on, field-based position that requires technical expertise, leadership, and a strong customer-first mindset. The ideal candidate brings a background in restoration, construction, and mitigation and thrives in a fast-paced, service-driven environment.
This position requires rotating on-call/emergency availability.
Key Responsibilities
- Provide exceptional, empathetic customer service throughout the mitigation process
- Conduct on-site assessments and communicate with homeowners, property managers, and adjusters
- Obtain required documents (e.g., signed work authorizations, COS) before initiating or completing projects
- Perform water mitigation and restoration services according to industry standards and RestoPros protocols
- Create accurate moisture maps, drying logs, and job documentation using industry-specific software
- Write and review estimates using estimating software (Xactimate experience preferred)
- Oversee jobsite cleanliness and safety from start to finish
- Maintain daily job schedules, equipment logs, and documentation
- Supervise, mentor, and develop junior technicians as the team scales
- Maintain a clean, organized work vehicle and ensure tools/equipment are properly stocked and maintained
- Perform regular inspections to ensure quality and compliance with IICRC standards
Qualifications
- 1–2 years of water mitigation or restoration experience (Preferred)
- 1 years of general construction, demolition, or related experience (Preferred)
- IICRC Water Restoration Technician (WRT) certification (Preferred)
- Experience with mold, fire, or smoke remediation (Preferred)
- Proficient with job management software, drying logs, and documentation tools
- Strong attention to detail and ability to manage multiple priorities
- Positive attitude, professional demeanor, and a high level of reliability
- Able to work independently and communicate effectively with ownership and team
- Valid driver’s license with a clean driving record
- Reliable transportation to and from job sites
Physical Requirements
- Regularly lift 50 lbs. (up to 100 lbs. with assistance)
- Work on ladders and in elevated or confined spaces (e.g., attics, crawl spaces)
- Ability to sit, stand, bend, walk, and perform physical labor for prolonged periods
- Comfortable with repetitive tasks involving pushing, pulling, lifting, and carrying
Compensation & Benefits
- Pay Range: $21.00 – $30.00/hour (based on experience and certifications)
- Paid Time Off & Vacation
- Company-issued technology
- Bonus opportunities
- 401(k) plan
- Professional development and certification assistance
- Potential for advancement in a growing organization
Additional Details
- Job Type: Full-time
- Work Location: On-site/in-person
- Relocation Required: Yes, must be located in or willing to relocate to Albany, NY or nearby
Job Type: Full-time
Pay: $21.00 - $30.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $21 - $30