Resident Service Manager

• Provide treatment and care following the resident service plan.
• Implement, evaluate and provide nursing services as directed.
• Observe and record signs, symptoms, behaviors, reactions of residents.
• Support and ensure compliance with established infection control procedures, universal safety precautions, and state/federal regulations.
• Coordinates the training and work activities of the Resident Assistants that are appropriate with skill level.  Assists with staffing coverage of shifts. 
• Provide input into the evaluation of staff performance with recommendations for appropriate action.
• Work collaboratively with all Clinical staff to create a climate that promotes engagement and provides opportunities for growth, learning and job satisfaction.
• Identify problems/concerns with resident or staff and help to guide to solutions.
• Accurately and promptly implements physician’s orders.
• Order medications from pharmacy and upon their arrival, distributes them to the appropriate medication carts.
• Maintain the standards of accurate and complete recording and reporting.
• Communicates with physician’s offices, home health agencies, and families regarding health conditions/issues.
• Schedule’s laboratory blood draws according to physician’s orders and follows-up with physician’s office when reports come back.
• Assists with move-ins and discharge of residents.
• Make report to oncoming staff regarding resident information, needs and changes in condition.
• Maintain a professional approach with confidentiality.
• Understand and support Resthaven policies and procedures.
• Participates in the clinical on-call rotation.
• Supervise, coach and manage nursing staff.
• Assumes all other position related responsibilities as assigned.

• Effective written and verbal communication skills.
• Computer literate and familiarity with Word, Excel and Email.
• Demonstrated clinical competencies.
• Communicates effectively and tactfully, while recognizing age, cultural orientation, needs, abilities and physical condition, while using dementia specific interventions when appropriate.
• Ability to display a sense of caring, concern, compassion and dignity for residents.
• Ability to establish and maintain effective and professional working relationships with residents, families, visitors, and employees.
• Well organized and attentive to detail.
• Ability to work independently and manage time productively.
• Ability to operate standard office equipment including fax, calculator, telephone, copier, etc.
• Reading, writing, grammar, and mathematics skills.
• Is resourceful and calm in emergent situations.

• Current LPN or RN license preferred, not required.

Salary : $65,000 - $72,000