What are the responsibilities and job description for the Door Man position at Restaurants of America?
JobTitle: Door Man
Shift: Days/Nights/Weekends- variable hours
Position Overview: This job requires the door man to greet and make guests feel welcome when they enter the restaurant as well as thank them as they are leaving, check guest’s ID’s, maintain a fun and safe environment for employees and guests, and assist with closing duties.
Accountabilities
Food
- Responsible Alcohol Service
Atmosphere
- Uniform Standards met
- Prepared, in uniform & punctual for Shift
- Fun, Upbeat, Entertaining
- Providing a safe and fun place to work and dine
Service
- Attentive Customer Service
- Visible & Available to Guestsat all Times
- Responsible Cash Handling
Knowledge, Skills, Abilities
- Customer ServiceSkills
- Basic Mathematical Computation Skills
- Ability to Engage Guests;likeable
- Ability to maintain Professionalism at all times
- Abilityy to Communicate clearly
- Ability to work well with others
- Ability to multi-task
- As a condition of your hire, we require that post hire and within 30 days of your hire date, you successfully complete all federal, state and company required alcohol service and or food service certifications. All costs of these certifications are at your own expense. Failure to successfully complete required certifications within 30 days of your hire date will result in the company reversing its offer of employment and you will be terminated within your 90 day introductory period.
Responsibilities
- Team Player
- Checking ID’s
- Makes Special Occasions Memorable
- Sales Generation
- Team Communication
- Performs assigned tasks
- Protecting the company and Liquor License
Core Competencies
- Teamwork - Works with other front of house employees to provide a great guest experience. Acknowledges individual guests needs.
- Commitment - Prepared, in uniform & punctual for shift. Understands the importance of their role to ensure guest satisfaction.
- Work Ethic - Continually accepts tasks that are requested of them as the restaurant dictates. Helps in all aspects of creating the Moon Saloon experience.
- Sense of Urgency-Recognizes guests needs and works to meet those needs in a timely, organized fashion.