What are the responsibilities and job description for the Computer Support Specialist position at RestaurantDealers.com?
Company Overview
We are a leading technology company dedicated to transforming the hospitality industry through innovative solutions and exceptional service.
Summary
We are seeking a skilled & detail-oriented Computer Specialist to join our team . In this role, you will play a crucial part in supporting and troubleshooting our Point of Sale Systems, Networks & New Technology Solutions ensuring seamless operations that enhance our clients' experiences. Your expertise will contribute significantly to our mission of delivering top-notch technological solutions.
Responsibilities
- Provide technical support and troubleshooting for software and hardware issues.
- Manage and maintain computer systems and networks.
- Assist in the deployment and configuration of IT infrastructure.
- Offer desktop support to end users, ensuring optimal performance.
- Collaborate with team members to enhance IT processes and workflows.
- Maintain documentation for IT procedures and systems.
- Respond to help desk inquiries in a timely manner.
- Ensure compliance with security protocols and best practices.
Qualifications
- Proven experience in technical support and IT management.
- Experience with computer networking concepts and troubleshooting.
- Strong knowledge of software troubleshooting techniques.
- Excellent customer service skills by effectively communicating technical solutions to users.
- Proficiency in Microsoft Office, Windows & Android operating systems.
- Organizational and time-management skills
- Ability to work independently as well as part of a team.
If you're ready to make an impact in the hospitality technology sector, we invite you to apply today and join our innovative team!
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Education:
- Bachelor's (Preferred)
Experience:
- Hardware & Software Troubleshooting: 3 years (Required)
- Computer networking: 3 years (Required)
Language:
- Spanish Fluently (Preferred)
Work Location: In person
Salary : $20