Packaging Development Associate

Restaurant Services, Inc., (RSI) is a not-for-profit, member-owned independent purchasing and supply chain management cooperative which acts as the exclusive purchasing agent and supply chain manager for the U.S. Burger King® restaurant system. Its Board of Directors is comprised of Burger King® restaurant operators, and the company operates in a close working relationship with Burger King Corporation. RSI’s mission is to ensure, at the best cost and at established performance standards, a continuous supply of the products and services necessary to build, operate and maintain Burger King restaurants for the benefit of our members. Leverage data and technology to support improving restaurant profitability for our members. RSI’s vision is to be the best purchasing and supply chain organization in the food service industry. 

Burger King Corporation (BKC) as the Brand owner, determines Brand standards, approves and disapproves suppliers and distributors, defines product specifications, establishes food safety and quality standards, certifies supplier and distribution facilities, conducts operations and market testing of new products, develops marketing programs and ensures supplier and distributor compliance with quality and safety standards.

The Packaging Development Associate plays a key role in supporting packaging innovation, optimization, commercialization, sustainability initiatives, and product launches while ensuring projects are completed on time and in accordance with brand, quality, and operational requirements.

This position works closely with many cross functional teams both at RSI, BKC and RBI to add value through packaging to Burger King® Products and promotions.

RESPONSIBILITIES:

Packaging Development & Project Coordination

·        Support the Packaging Director in the development and implementation of new promotional designs and core base packaging solutions in close collaboration with BKC U.S. and Canada, Marketing, Operations, Quality Assurance, Suppliers, Agencies and RSI staff.

·        Coordinate packaging development activities at the direction of the Packaging Director for new product launches, promotions, and operational initiatives.

·        Develop and maintain project timelines, milestones, and implementation schedules.

·        Track project deliverables and communicate status updates to stakeholders.

·        Coordinate packaging sample requests, evaluations, testing, and approvals.

·        Assist with identifying packaging improvements related to functionality, quality, and cost optimization.

NOTE, THIS ROLE DOES NOT INVOLVE CREATING GRAPHIC DESIGN.

THE IDEAL CANDIDATE PRIMARILY BE RESPONSIBLE FOR ASSISTING THE GRAPHIC MANAGEMENT OF SUBMITTED/APPROVED GRAPHIC DESIGNS FROM ASSIGNED AGENCIES.

Artwork & Graphics Management

·        Coordinate artwork development and approval processes with suppliers, graphic agencies, marketing teams, and internal stakeholders.

·        Assist with artwork due dates and approval timelines to ensure projects remain on schedule.

·        Verify and submit packaging artwork dyelines and print specifications are current prior to artwork development.

·        Maintain artwork archives and version control documentation.

·        Assist/manage proofing process, mockups, and production samples for accuracy and consistency.

·        Assist in ensuring graphic and color standard consistency across all supplier base and production facilities.

·        Occasionally attend press approval and/or endorsement runs.

Packaging Documentation & Specifications

·        Coordinate and gather applicable data and technical drawings for specification development.

·        Organize collect and maintain specification packaging archives, databases, and electronic records.

Supplier & Stakeholder Support

·        Assist and coordinate communications with BKC, suppliers, distributors, testing laboratories, creative agencies, and internal teams.

·        Assist with supplier onboarding, performance reviews, and information requests.

·        Assist and coordinate laboratory testing submissions and track results.

·        Develop working relationships with supplier base and all applicable teams.

Industry Research and Trends

·        Stay apprised of QSR industry packaging trends, sustainability initiatives, regulatory developments, and emerging technologies.

·        Assist with sustainability reporting and compliance-related documentation.

·        Support initiatives focused on environmental and sustainable packaging solutions.

EDUCATION & EXPERIENCE

A four-year degree is required. Two to three years of direct or relevant work experience in packaging development R&D, manufacturing, graphic design and/or related industries is a plus and preferred. 

OTHER QUALIFICATIONS – KNOWLEDGE AND SKILLS

·        Strong organizational and project management skills.

·        Demonstrates independent analytical thinking and applies role-specific education and knowledge to support daily responsibilities and business objectives.

·        Excellent verbal, written, and interpersonal communication skills.

·        Ability to manage multiple projects simultaneously in a fast-paced environment.

·        Strong attention to detail and follow-through.

·        Working knowledge of packaging materials, printing processes, manufacturing, or product development preferred.

·        Experience coordinating artwork workflows and approval processes preferred.

·        Ability to collaborate effectively with internal and external stakeholders.

·        Ability to learn technical packaging concepts and apply them effectively.

·        Ability to travel when necessary.

·        Possesses intermediate proficiency in Microsoft Office and related business applications, enabling efficient execution of tasks and effective management of work assignments.

·        Actively participates in team discussions, clearly articulating ideas, insights, and recommendations related to their area of responsibility. Contributes value through thoughtful input and collaboration while continuing to develop professional expertise and organizational knowledge.

·        Performs assigned duties with attention to quality, accuracy and follow through.

·        Demonstrates a willingness to learn, accept feedback, and build the skills necessary for increased responsibility and career growth within the organization.