Paralegal, Restaurant Operations

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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Role Summary

The Paralegal, Restaurant Operations provides legal and operational support to the Restaurant Operations Legal team, reporting directly to the Senior Corporate Counsel. This role partners closely with attorneys and cross-functional stakeholders to support company-owned restaurant operations across a broad range of legal matters, including licensing and permitting, commercial contracts, litigation management, regulatory compliance, customer disputes, and legal operations.

The successful candidate is highly organized, detail-oriented, and exercises sound judgment while managing multiple priorities in a fast-paced environment. This individual plays an important role in helping the Legal team deliver practical, timely, and business-focused legal support while driving operational excellence and mitigating legal risk.

RBI follows a 5 day. Successful candidates will be expected to work onsite 5 days per week.

What You'll Do

Restaurant Operations Legal Support

• Partner with the Senior Corporate Counsel to provide legal support for company-owned restaurant operations across multiple legal disciplines.
• Manage legal workflows related to restaurant licensing, permitting, and regulatory compliance.
• Coordinate responses to governmental agencies and assist in resolving operational legal matters.
• Research legal and operational issues and prepare summaries and recommendations for attorney review.
• Maintain legal records, reporting, and documentation to support compliance and operational excellence.

Commercial Contracts

• Draft, review, and coordinate vendor service agreements, amendments, and other routine commercial contracts.
• Identify non-standard contractual provisions and escalate legal risks appropriately.
• Partner with Procurement and business stakeholders throughout the contract review and approval process.
• Maintain contract tracking tools, legal documentation, and approval workflows.
• Assist with contract amendments, renewals, disputes, and terminations.

Litigation & Dispute Resolution

• Support attorneys in managing litigation and pre-litigation matters involving restaurant operations, including construction, real estate, vendor, and customer-related disputes.
• Coordinate with outside counsel on discovery, subpoenas, document collection, legal holds, and matter management.
• Assist with outside counsel billing, legal spend reporting, and matter tracking.
• Maintain litigation files, reports, and legal documentation.

Regulatory & Operational Matters

• Coordinate responses to subpoenas, law enforcement requests, and surveillance video requests in accordance with company policies and legal requirements.
• Draft legal correspondence, including responses to escalated customer complaints, Better Business Bureau inquiries, trespass notices, and other operational communications.
• Support investigations into restaurant operational and regulatory issues as needed.

Legal Operations

• Maintain legal databases, reporting tools, departmental records, invoices, budgets, and legal spend tracking.
• Process legal invoices, payment requests, licensing fees, and other departmental expenses.
• Identify opportunities to improve legal processes, workflows, and operational efficiencies.
• Support special projects and other Legal Department initiatives as assigned.

What You'll Bring

Education & Experience

• Bachelor's degree, Paralegal Certificate from an accredited institution, or an equivalent combination of education and experience.
• 5 years of progressive paralegal experience in a corporate legal department and/or law firm.
• Demonstrated experience supporting commercial contracts, litigation management, regulatory compliance, and operational legal matters.
• Experience partnering directly with attorneys and cross-functional business stakeholders in a fast-paced environment.
• Experience managing multiple legal matters simultaneously with minimal supervision.
• Experience with licensing and permitting programs, legal operations, or contract lifecycle management systems is preferred.

Knowledge & Skills

• Excellent organizational, analytical, and project management skills with the ability to manage competing priorities and deadlines.
• Strong written and verbal communication skills with the ability to communicate effectively across all levels of the organization.
• Demonstrated ability to exercise sound judgment, solve problems, and handle sensitive and confidential information with discretion.
• Strong attention to detail and commitment to delivering high-quality work.
• Proven ability to build collaborative relationships across Legal and cross-functional business teams.
• Customer-focused mindset with strong client service skills.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint); experience with legal matter management, contract management, e-billing, or permitting software is preferred.

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

Salary : $45