What are the responsibilities and job description for the Toyota Certified Technician position at Ressler Motor Company?
Description
Fun workplace culture! Ongoing training! Flexible schedule!
Ressler Motors believes that our people are our biggest asset. We strive to provide a work environment that promotes on going improvement thought training, career growth and personal development. Coming to work each day should be fun and fulfilling, and we love it when our employees tell us they look forward to coming to work each day!
POSITION SUMMARY: The Toyota Service Technician is responsible for performing the requested services including general mechanical repairs while maintaining the highest level of customer service and satisfaction.
ESSENTIAL DUTIES:
• Communicate with the Service Advisor to determine the scope of work requested, and acknowledge customers who are waiting.
• Perform the 21-point vehicle maintenance inspection report thoroughly. Advise Service Advisor if services are recommended or if repairs are needed.
• Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
• Advise Service Consultant immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Perform engine, power steering, coolant, transmission, and brake flushes.
• Perform oil changes and lubrication work and check all filters.
• Perform diagnostics to determine what repairs are necessary
• Inspect all fluid levels of vehicle including, but not limited to: power steering, windshield washer, transmission, transaxle, engine oil, coolant, brake, clutch, t-case, front and rear differentials, and any fluids depending on vehicle type.
• Rotate tires and check and adjust tire pressure as recommended by manufacturers, properly torque lug nuts with torque wrench or torque sticks and change tires using all safety precautions and protocols.
• Ensure that customer’s vehicle is delivered.
• Operates and maintains all lubrication equipment.
• Ensure all equipment is in proper working order, especially the lifts.
• Document all service and installation actions performed by completing forms, reports, logs, and records. All complaint, cause, and correction must properly and informatively completed on all repair orders. Follow all proper published time guides.
• Updates job knowledge by participating in training and education opportunities.
• Ensure that work area is organized and cleaned daily.
Requirements
Education and Experience:
• High School Diploma or Equivalent.
• Previous Toyota experience.