What are the responsibilities and job description for the Business Development Representative position at Ressler Motor Company?
Description
Are you a motivated and customer-focused individual looking to join a dynamic team in the automotive industry? Ressler Motor Company is currently seeking enthusiastic candidates to join our Business Development Center (BDC) as BDC Representatives. In this role, you will play a vital part in our dealership's success by connecting with customers and assisting them in finding their perfect vehicle and service solutions.
Key Responsibilities:
- Customer Engagement: Engage with customers via phone, email, and other digital communication channels to understand their automotive needs and preferences.
- Lead Management: Manage incoming leads and inquiries, ensuring timely and personalized responses to potential customers.
- Appointment Scheduling: Schedule appointments for customers to visit our dealership for vehicle purchases, test drives, and service appointments.
- Product Knowledge: Develop a strong understanding of our new and used vehicle inventory, as well as our service offerings, to effectively assist customers.
- Customer Follow-up: Follow up with customers to ensure a positive buying and servicing experience, address any questions or concerns, and gather feedback.
- Sales Support: Collaborate with our sales and service teams to facilitate a seamless customer journey from inquiry to purchase or service.
BENEFITS:
· Health Insurance
· Vision Insurance
· Dental Insurance
· 401(k) and matching
· Health Savings Account (HSA)
· Life Insurance
· Paid Time Off
· Employee Discount on parts, services and vehicles across all our stores- Audi/VW, Subaru, Chevy/Cadillac, Toyota, Dodge/Ram/Jeep!
Requirements
- Exceptional communication and interpersonal skills.
- Previous experience in customer service, sales, or a call center is a plus.
- Strong organizational and time management skills.
Salary : $17 - $22