What are the responsibilities and job description for the Quality Assurance Analyst position at Responsive Auto Insurance Company?
Description
About Responsive
Founded in 2007 and headquartered in Plantation, Florida, Responsive is a leading provider of personal auto insurance in Florida. We collaborate with thousands of agents from respected insurance agencies to deliver world-class service and claims experiences. Responsive stands for making auto insurance simple, affordable, and hassle-free; a promise we deliver through innovation, feedback, and a commitment to excellence.
Why Join Responsive?
· Employer-Paid Healthcare: Medical, dental, and vision plans with free preventative care. Employer pays 100% of the full-time employee’s medical, dental and vision plan premium costs.
· Employer Contributed HSA: $500 per quarter employer contributed to your HSA account
· Retirement Savings: 401(k) with company match.
· Wellness Programs: Mental health support and wellness initiatives.
· Career Development: Training and growth opportunities in a collaborative environment.
· Hybrid Work Environment: This position has the opportunity work a hybrid, in person and remote, schedule.
Work Authorization Requirement
Applicants must be currently authorized to work in the United States on a full-time basis. Responsive Auto Insurance does not sponsor employment-based visas now or in the future.
All offers of employment are contingent upon verification of identity and work authorization in accordance with federal law.
What You Will Do
· Review business requirements and work with project owners to clarify expectations and outcomes
· Translate vague or high-level requirements into detailed test cases and scenarios
· Perform manual QA testing across business applications
· Anticipate edge cases, potential issues, and areas of risk based on requirements and user behavior
· Communicate findings clearly, concisely, and professionally in both written and verbal form
· Collaborate with developers and stakeholders to clarify issues, reproduce defects, and confirm resolutions
· Break down complex technical concepts into simple, user-friendly language for business users
· Assist with developing and updating QA documentation, user guides, and test plans
Requirements
Qualifications
· Demonstrated strength in critical thinking, communication, and problem solving
· Ability to ask thoughtful questions, clarify uncertainty, and identify gaps in requirements
· Exceptional verbal and written communication skills, including the ability to interact with both technical and non-technical stakeholders
· Detail-oriented with the ability to anticipate potential issues before they arise
· Experience with manual testing in software environments is preferred
· Ability to collaborate effectively with development teams and business stakeholders
· Self-motivated with a desire to learn and grow professionally