What are the responsibilities and job description for the Customer Service Representative position at Response Crew?
Be part of the highest rated handyman service in the valley with over 500 five star reviews!
Response Crew prides itself on being the best handyman service in the valley! Located in Scottsdale, we offer our customers a top tier experience, starting with outstanding customer service, professional technicians and the highest level of reliability and integrity.
$20 - $25 per hour. Part Time Position. 20-25 hours a week in-office position only.
Location
Scottsdale, Via De Ventura and Hayden, 85258 (In house position)
Benefits
- Paid time off (first year 6 days of PTO)
- 401(k) matching (4% match)
- Regular Business Hours (8am-4pm)
- Enjoy family time during Christmas and new years while our office is closed for the week
About the role:
The role of our Customer Service Representative is to assist customers with their project needs with the highest level of customer care.
Your day will include:
Answering customer calls
Responding to emails
Responding to Text Messages and Yelps
Setting up customer accounts and jobs
Making outgoing Q&A calls
Creating customer invoices and processing payments
Skill Needed:
To be successful and make an impact in this role you need to:
Have an unusually high customer service attitude
Detailed oriented to the highest level
Follow written and verbal instructions
Reliable, dependable and committed
Meet goals and objectives
Multitask at a high rate
Schedule:
Our office is open M-F 8am - 4PM
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Shift:
- Morning shift
- No nights
Application Question(s):
- In what zip code do you reside?
- Are you interested in full time of part time position?
Work Location: In person
Salary : $20 - $25