Support Coordinator

Job description

We are hiring Support Coordinators to train and grow with us! We are looking for reliable, customer service oriented professionals to assist individuals and their families in the development of personalized service plans. Support Coordinators assist consumers by identifying and linking needed services and supports to improve quality of life within the home and the community. As a Support Coordinator, you must be willing and able to travel in Burlington, Camden and Gloucester counties. Support Coordinators must have a flexible schedule to accommodate consumers schedules. This is an in-office position and not remote.

Responsibilities include, but not limited to:

• Develops, implements, and monitors a personalized plan of care with input from the individual and family, based on the desired outcomes and personal preferences
• Utilizes available resources in combination with formal and informal supports and services to meet the needs of the individual
• Facilitates monthly, quarterly and annual contact (via phone or face-to-face) with individuals and families to discuss progress toward achieving goals identified in the support plan
• Ensures case management notes and progress reports are documented properly
• Assists individuals and their families in coordinating, selecting, and taking ownership of their plan
• Attends outreach, marketing opportunities

Position Requirements

• Bachelor’s Degree in a relevant discipline and one year of experience working with Adults with intellectual and/or developmental disabilities
• Able to solve problems independently, effectively and creatively
• Excellent time management skills to be able to juggle multiple plans for multiple families simultaneously
• Must have a flexible schedule to meet the needs of our families. General hours are 8:30AM to 4:30PM or 9:00AM to 5:00PM with one hour unpaid lunch.
• Excellent customer service and communication skills
• Must be able to thrive in a team environment
• Must have a valid driver’s license and reliable transportation
• Proficient in MS Office Outlook, Word, Excel, and PowerPoint

Job Type: Full-time

Required education:

• Bachelor's Degree

Required experience:

• Case Management: 1 year

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule

Schedule:

• 8 hour shift

Work Location: One location

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Job Type: Full-time

Pay: $45,000.00 - $48,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $45,000 - $48,000