Residential Program Manager

Residential Program Manager
Havertown, PA

Job description
Full Job Description

LOOKING FOR A RESIDENTIAL DIRECT SUPPORT PROGRAM MANAGER

About Us

Our residential community empowers staff with the knowledge and support necessary to continuously improve, grow, and assist residents in leading quality lives, based on their own definitions and interests.

We are looking for passionate, creative, and dependable people who are self-motivated and want to have a positive impact in our community.

We are actively seeking an experienced Residential Program Manager in Delaware County PA who will be responsible for the supervision and oversight of Direct Support Professionals in their assigned homes.

The Residential Program Manager leads a team of DSPs to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. You will support your team with day-to-day operations and challenges to achieve our programmatic goals.

Responsibilities

• Lead and train your team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities

• Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene

• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition

• Develop and implement activity programs including the Meaningful Day curriculum

• Communicate with the families and guardians of individuals we support as needed

• Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments

• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management

• Ensure program documentation and billable records are completed accurately and timely

• Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation

• Monitor the health and medical needs of individuals and immediately report any concerns

• Manage relationships with the families and guardians of the individuals in our care

• Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies

• Cooperate with audits, inspections, and investigations

• May be required to assist with scheduling and filling shifts

• Additional tasks and responsibilities may be assigned

• Manages finances for each home

Minimum Requirements

• Bachelor’s Degree Required

• Complete all state and agency required training per state guidelines

• Valid driver’s license with a satisfactory driving record

• Experience supporting individuals with intellectual or developmental disabilities/Experience Supervising staff in this role a plus

• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities

• Team oriented with demonstrated leadership experience

• Experience with problem solving against multiple priorities

• Ability to establish a comfortable and supportive relationship with individuals receiving supports

• Ability to exercise good judgment and remain calm in crisis situations

• Excellent verbal and written communication skills

• Excellent time management skills

Working Conditions

• Work in residential programs, day programs, and in the community

• Schedule may change due to business needs and may include evening and weekend hours

• May be required to be on-call in cooperation with other management staff

• Frequent lifting, stretching, and other physical exertion may be required

• May be required to transport individuals utilizing your own vehicle or company provided vehicles

• May be required to lift or move 25 pounds

• May assist with wheelchair transfer of non-ambulatory individuals

• May be exposed to various medical conditions and communicable diseases

Competitive Benefits:

• Generous Paid Time Off (PTO)

• Employee Incentive & Discount Programs

• 401k Retirement Plan

Job Types: Full-time

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Weekly on call
• Night shift
• Weekend availability

Job Type: Full-time

Benefits:

• 401(k)
• Paid time off
• Retirement plan

Education:

• Associate (Required)

Experience:

• Caregiving in a residential setting: 1 year (Required)

License/Certification:

• CPR Certification (Required)
• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Relocate:

• Havertown, PA 19083: Relocate before starting work (Required)

Work Location: In person