What are the responsibilities and job description for the Desktop Support Technician position at Resource Logistics Inc.?
Travel Tech Engineer – Depot Management/ Desktop Support Technician
Location: East Moline, IL 61244 (Onsite)
Pay Rate: $20.75/hr. on W2
Travel: 1–2 times per month; expenses covered by client
Job Description:
We are seeking a hands-on Travel Tech Engineer to support IT device configuration, deployment, troubleshooting, and asset management.
Key Responsibilities:
- Image, configure, and deploy laptops, desktops, and other devices.
- Perform hardware troubleshooting, break/fix repairs, and warranty coordination.
- Manage IT assets, inventory audits, shipping, and receiving.
- Update asset records, incidents, and tasks in ServiceNow.
- Support device refresh projects and onsite deployments.
Required Skills:
- Depot management or configuration center experience.
- Laptop/desktop lifecycle management and hardware troubleshooting.
- Knowledge of Microsoft 365, Intune, and SCCM.
- ServiceNow and IT asset management experience.
- Strong communication and organizational skills.
Important: Candidates must be comfortable working onsite in East Moline and traveling to client offices and factories across Iowa, Illinois, and occasionally other states, including Kansas. Travel expenses are covered by the client.
Interested candidates can apply with an updated resume. Please confirm onsite availability and willingness to travel.
Salary : $19 - $20