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1st Shift Quality Assurance Technician

Resource Label Group
Buffalo, NY Full Time
POSTED ON 6/3/2026
AVAILABLE BEFORE 7/2/2026
As Resource Label Group continues to grow, we are always looking for talented individuals to join our team! Every person in our company contributes to our success. We offer an employee centric, collaborative culture that is technology driven and focused on delivering valuable, creative solutions. Our core values embody the way we interact with each other just as it influences the way we interact with clients.

We are currently recruiting for a 1st Shift Quality Technician to join our team! The 1st Shift Quality Technician is responsible for ensuring that products meet pre-determined quality standards through inspections, testing, and data collection. This position reports to the Plant Manager.

Pay Rate: $22.00-$24.00/hour

Schedule: 1st shift, Monday-Friday, either 7:00AM-3:30PM or 8:00AM-4:30PM, with occasional overtime

Responsibilities

Conduct routine quality control and testing per customer specifications

Conduct testing and collect production performance data to in an effort to support non-routine quality checks

Assist with Return Material Authorization (RMA) investigations when products are considered as non-conforming, as well as implementing continuous improvement initiatives

Update RMA's in company's ERP system when requested

Attend meetings and trainings when necessary to support quality control activities and initiatives

Complete required paperwork as needed

Work safely, and keep work areas clear, and organized; maintains housekeeping standards

Perform other duties as requested

Key Characteristics We Are Looking For

  • Quality: Is thorough and detail-oriented, and places strong emphasis on accuracy. Seeks ways to continuously improve quality and performance.
  • Dependability and Reliability: Able to follow instructions, respond to management direction, keep commitments, is punctual and on time, and is able to take responsibility and have accountability for own actions
  • Problem Solving: Identifies and escalates problems in a timely manner; Gathers and communicates information skillfully; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Initiative: Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills.
  • Teamwork and Collaboration: Acts as a team player that balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Detail-Oriented: Ability to pay close attention to detail, and understands the importance of accurate, high-quality work
  • Demonstrates a strong work ethic and positive attitude.

Qualifications

High school diploma or general education degree (GED) or equivalent combination of education and experience or 3 to 5 years of related work experience

Quality experience in the manufacturing industry is a plus

Business correspondence and interpersonal skills, as well as computer skills

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals

Ability to read and interpret ruler, scales and other measurement devices

Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus

Work Environment

The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primarily works in an office environment, which contains equipment and machinery that can be noisy and hazardous. Is also occasionally required to walk out on the production floor to perform certain tasks, which also contains equipment and machinery that can be noisy and hazardous

Is occasionally exposed to moving mechanical parts

Is occasionally exposed to chemicals, some of which could be hazardous

Noise level is usually moderate

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly required to sit, talk, and hear
  • Occasionally required to stand, walk, and use hands to handle or feel
  • Occasionally required to lift or move up to 40 pounds

Salary : $22 - $24

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