What are the responsibilities and job description for the Salesforce UX Architect (AgentForce) position at Resource Consulting Services?
Role: Salesforce UX Architect
Location: Remote
Duration: 2.5 month (33hr/week)
Skills: Agentforce Service (Service Cloud), UX and conversation design for Agentforce (voice/chat), empathy calibration and tone, workflow design and usability testing in a live environment. Healthcare/pharma experience is a plus.