What are the responsibilities and job description for the Medical Front Desk Receptionist position at Resource Care?
Job Summary
Responsible for the performance of various front office duties in a highly accurate manner.
Responsibilities
*
Estimate patient’s portion of services by using appropriate insurance fee schedule or sliding fee scale.
*
Work as a liaison between the clients and the dental providers.
*
Follow established policies and guidelines for processing patients to be seen.
*
Verify Insurance eligibility.
*
Collect and track data necessary for patient follow-up and reporting
*
Adhere to HIPAA guidelines.
*
Performs other duties as assigned by supervisor.
Minimum Requirements
- Computer; calculator; time management; computer spreadsheet skills.
- Experience using Microsoft Word and Excel, strong numerical aptitude.
- Initiative; flexibility; ability to effectively address multiple tasks requiring attention to detail; problem identification, analysis, and resolution.
- Ability to work under pressure to meet deadlines; ability to function with autonomy and minimal supervision.
- Ability to manage confidential records and information.
- Excellent communication and problem solving skills with strong attention to detail.
Educational Qualifications: Must have a high school diploma or equivalent.
Typical Physical Demands
*
Finger Dexterity: Using fingers to make small movements such as typing or picking up small objects. Normal fine and gross motor control of fingers and hands.
*
Talking: Frequently conveying detailed or important instructions or ideas accurately, clearly, or quickly.
*
Provide outstanding customer service to our patients and the public.
*
Check patients in to the EMR system.
*
Answer phone calls, provide appropriate assistance, and redirect calls appropriately.
*
Verify patient demographic information (e.g., address, phone number) at every visit
*
Hearing: Able to hear average or normal conversations and receive ordinary information; hear whispered voice at five (5) feet.
*
Repetitive Motions: Frequently and regularly using the wrists, hands, and fingers.
*
Visual: Visual acuity necessary for the proper evaluation of a patient and to prepare or inspect
documents or other materials. Ability to accurately view computer monitors
*
Physical: Sitting 70-80% of time and standing, walking 20-30% of time. Lift up to 20-40 lbs; push
and pull up to 20-40 lbs. Able to bend at the waist, twist and turn along axial plane.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15