What are the responsibilities and job description for the Surveillance Operator position at Resorts World New York City?
Company Description Resorts World New York City is the city’s only casino, located in Queens near JFK International Airport and offering three expansive levels of gaming, including Slots and Electronic & Live Table games, as well as diverse dining options and free nightly entertainment. The property features a Hyatt Regency hotel and Sugar Factory, opened in August 2021, providing guests with a full resort experience. Since opening in October 2011, Resorts World New York City has generated more slot revenue than any casino in the country, highlighting its strong and active customer base. Team members join a dynamic hospitality and entertainment environment with ongoing opportunities for growth. Candidates can explore additional opportunities through the Resorts World New York City careers site.
Role Description The Surveillance Operator is a full-time, on-site role based at Resorts World New York City in New York, NY. This role is responsible for monitoring casino and hotel operations through cameras and surveillance systems to help ensure safety, security, and regulatory compliance. Day-to-day tasks include observing gaming activities, reviewing alerts, detecting unusual or suspicious behavior, and documenting incidents in accordance with internal procedures and legal requirements. The Surveillance Operator collaborates with security, operations, and compliance teams, supports investigations, and follows established protocols to protect guests, team members, and company assets. The role also involves maintaining accurate records, participating in ongoing training, and adhering to all company policies and gaming regulations.
Qualifications
Role Description The Surveillance Operator is a full-time, on-site role based at Resorts World New York City in New York, NY. This role is responsible for monitoring casino and hotel operations through cameras and surveillance systems to help ensure safety, security, and regulatory compliance. Day-to-day tasks include observing gaming activities, reviewing alerts, detecting unusual or suspicious behavior, and documenting incidents in accordance with internal procedures and legal requirements. The Surveillance Operator collaborates with security, operations, and compliance teams, supports investigations, and follows established protocols to protect guests, team members, and company assets. The role also involves maintaining accurate records, participating in ongoing training, and adhering to all company policies and gaming regulations.
Qualifications
- Candidates should possess strong Surveillance and Investigation skills to effectively monitor activity and support incident review
- Candidates should have attention to detail, sound judgment, and the ability to remain focused during extended periods of time.
- Familiarity with gaming regulations and survel.
- Ability to work onsite, including nights, weekends, and holidays as needed.
- Must have table game knowledge including craps, blackjack, tiles, baccarat, and roulette.
- Pay starts at $40 an hour up to $44.
Salary : $40 - $44