What are the responsibilities and job description for the Lobby Attendant (PM Shift) position at Resorts World Miami Hilton?
POSITION: LOBBY ATTENDANT
ESSENTIAL DUTIES & RESPONSIBILITIES:
Specifically, you would be responsible for performing the following tasks to the highest standards:
- Clean designated areas including, but not limited to, restrooms, public areas, hallways, stairwells, elevators, executive offices and banquet/meeting/conference room areas.
- Perform a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects and debris and emptying ashtrays
- Greet guests in a friendly manner
- Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
- Assist in delivering guest requests and in cleaning guest rooms, as needed
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
- Ability to communicate effectively and pleasantly in English with guests and staff as is necessary to effectively work within the department
- Ability to grasp, lift, carry or otherwise move materials weighing up to 70 lbs
- Ability to move throughout building, bend, stoop and reach on a continuous basis up to an 8 hour shift.
- Other duties as assigned.
WORK EXPERIENCE & EDUCATION REQUIREMENTS:
- High School graduate or equivalent preferred but not necessary
- 6 months to 1 year cleaning experience in housekeeping or janitorial services preferred.
- No special licenses or certificates required.