What are the responsibilities and job description for the Business Office Manager (BOM) position at Resorts at Pooler?
The Resorts at Pooler is seeking a detail-oriented, experienced Business Office Manager (BOM) to oversee financial operations, collections, and administrative functions within our skilled nursing facility.
This is a great opportunity for someone passionate about healthcare and operations to lead with purpose and make a meaningful impact in a resident-centered environment.
Key Responsibilities
Oversee all aspects of resident private pay billing, collections, and accounts receivable management
Maintain resident financial files in compliance with regulatory and company standards
Manage resident trust funds, petty cash, and monthly financial reporting
Perform month-end close activities and prepare required reports
Communicate effectively with residents and families regarding billing and payment processes
Qualifications
High school diploma or equivalent required; Bachelor’s degree in Accounting or Business preferred
Healthcare or long-term care experience required
Knowledge of Medicare, Medicaid, and private pay billing processes
Proficient in Microsoft Office Suite and EMR/financial systems
Strong communication, organization, and problem-solving skills
Ability to manage multiple priorities, meet deadlines, and maintain confidentiality
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