What are the responsibilities and job description for the HR Coordinator position at Resort & Spa?
Job Summary
The Human Resources Coordinator plays a vital role in cultivating a workplace culture that reflects our resort's commitment to excellence, professionalism, and care. This dynamic position supports all aspects of the HR function, with a focus on recruitment, employee engagement, and administrative excellence. As a frontline ambassador for Human Resources, the Coordinator helps attract top talent, supports managers with staffing needs, ensures smooth onboarding, and brings our resort's values to life through meaningful employee programs and recognition events. This role is foundational to building a workplace where team members feel supported, seen, and celebrated.
Job Requirements
Note: The following responsibilities are representative but not all-inclusive.
Onboarding
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
This position is performed in an office environment with frequent interaction with resort employees across all departments. Occasional evening or weekend hours may be required to support events or urgent HR needs.
Qualifications
Education
Bachelor's Degree preferred.
Related Work Experience
Minimum of one year in an administrative capacity.
The Human Resources Coordinator plays a vital role in cultivating a workplace culture that reflects our resort's commitment to excellence, professionalism, and care. This dynamic position supports all aspects of the HR function, with a focus on recruitment, employee engagement, and administrative excellence. As a frontline ambassador for Human Resources, the Coordinator helps attract top talent, supports managers with staffing needs, ensures smooth onboarding, and brings our resort's values to life through meaningful employee programs and recognition events. This role is foundational to building a workplace where team members feel supported, seen, and celebrated.
Job Requirements
Note: The following responsibilities are representative but not all-inclusive.
Onboarding
- Facilitate pre-employment processes including background checks, reference verifications, and new hire paperwork.
- Maintain and update onboarding documentation and training records in ADP.
- Assist in coordinating department-specific onboarding and compliance training.
- Plan, promote, and coordinate employee programs such as:
- Birthday & Anniversary Celebrations
- Employee of the Month / Hospitality Hero
- Manager of the Quarter
- Service Awards
- Employee Mention Program
- Employee Referral Bonus Program
- Organize and execute employee events in partnership with the HR team.
- Monitor and update employee communication boards and internal HR communications.
- Manage the Trip Reduction Program and employee discount programs.
- Process personnel changes, including new hires, promotions, terminations, and data updates in the payroll/HRIS system.
- Track completion of 90-day reviews, annual evaluations, and certification renewals.
- Respond to employment verifications and employee inquiries.
- Maintain HR supplies, forms, and inventory.
- Maintain and update bulletin boards around the resort with relevant HR and company information.
- Serve as the Trip Reduction Coordinator for the Maricopa County Trip Reduction Program.
- Maintain organized and accurate records to ensure legal and company compliance.
- Other duties as assigned by the Director of Human Resources.
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Bilingual English/Spanish strongly preferred (written and verbal).
- Outstanding communication skills with the ability to present information clearly and professionally.
- Strong attention to detail, organization, and time management.
- Proactive problem-solver who thrives in a fast-paced environment.
- Comfortable interacting with employees at all levels with warmth, discretion, and professionalism.
- Proficient in Microsoft Office (Word, Excel, PowerPoint); ADP or similar HRIS a plus.
- Ability to sit or stand for extended periods and perform light office work.
- A passion for people and hospitality.
- A positive, approachable attitude with a guest-first mindset-even when serving internal guests.
- Integrity, confidentiality, and a strong sense of ownership in your work.
- A desire to build community and celebrate others.
This position is performed in an office environment with frequent interaction with resort employees across all departments. Occasional evening or weekend hours may be required to support events or urgent HR needs.
Qualifications
Education
Bachelor's Degree preferred.
Related Work Experience
Minimum of one year in an administrative capacity.