Network Engineer (Only W2)

· Resolve incidents directly with end users and record detailed actions in ticketing tool 

· Collaborate with 3^rd party vendors to ensure the network stays operational 

· Escalate issues to next level of support if unable to resolve in a timely manner 

· Ensure all aspects of the entire enterprise cloud networks are architecturally sound and highly available 

· Research existing and emerging technologies that align with business requirements and provide effective solutions based upon extensive professional experience, industry best practices, knowledge of industry technologies through formal training and/or self-study 

· Install and implement network hardware components and cables in data centers and corporate offices 

· Perform approved network changes according to procedures with minimal business disruption 

· Understand and perform network maintenance and system upgrades, including service packs and patches 

· Develop and maintain accurate network support documentation in a knowledge repository 

· Perform network performance monitoring, trending and capacity planning for the LAN, WLAN, MAN and WAN 

Expectations

· This is a full-time, on-site position based in Irving, TX.

· Occasional after-hours support may be required.

· Passionate about customer support 

· Attention to detail – good organizational and time management skills 

· Ability to work nights or weekends, as needed, and participate in an on-call rotation 

Years of Experience

· 7 years experience managing large scale enterprise networks

Required Qualifications (Non-Negotiable)  

*Highlight or Bold your Top 3 “Must-Haves” from this section

· 7  years’ experience managing enterprise networks (Cisco, f5, Juniper) is preferred 

· 2 years working specifically in network design, planning, connectivity, migration, and support 

· Knowledge and understanding of common network protocols (e.g., TCP, UDP, STP, HSRP, BGP, OSPF, etc.) 

· Certifications are highly recommended – (i.e., CCNP, CCIE, JNCIS, JNCIP, etc.) 

Nice-to-Have Qualifications (Desired but Not Required)

· N/A

Education & Certification Requirements

· University degree in Information Technology or related field preferred 

Preferred Industry Experience

· Retail, Fuel Operations, Supply Chain

Salary : $50 - $55