Part-Time On-Call Website Maintenance Specialist

The Company

Resolve Philly, founded in 2018, is a new kind of local newsroom. It’s a model for the future designed for community impact. We center our editorial work around news and information that is for and with those who have been long harmed by traditional media narratives. We are committed to deep community engagement, maximizing access to news and information for all, providing coverage of critical issues through collaborative reporting, and understanding the information needs of communities across Philadelphia in order to produce relevant and impactful stories. 

The Role

Resolve Philly is seeking a reliable and skilled Website Maintenance Specialist to support the ongoing site functionality, ensure quick communication of and resolution of issues, and assist with web enhancements as needed. This is a part-time, on-call, role where the primary responsibility is ensuring the website runs smoothly, updates are implemented as needed, and any issues are resolved in a timely manner.

What You’ll Do

• On-Call Support: Troubleshoot website issues such as downtime, errors, broken links, or functionality problems
• SEO & Best Practices: Implement SEO strategies and web best practices to enhance site performance and search rankings
• Website Updates: Manage updates to key elements such as sticky donation/subscribe/ contact buttons, social media buttons, and other front-end elements
• Ad-Hoc Tasks: Assist with the addition of features such as anchor ads, dynamic call-to-action components, user sign-up forms for Mailchimp, and other minor site improvements
• Content & Design Adjustments: Support the addition and modification of content, ensuring that visual and text elements align with our brand’s standards
• Training & Documentation: Provide guidance and knowledge transfer to other team members about site management and functionality

Who You Are

• Proven Experience: Strong experience in WordPress, both backend and frontend; web troubleshooting; and content management
• Technical Skills: Proficiency with HTML, CSS, JAvaScript, and website plugins
• SEO & Analytics: Familiar with SEO best practices and analytics tools to track performance
• Attention to Detail: Ability to ensure accuracy and consistency across the website

This position is remote, part time with on-call, flexible hours, typically when the website faces issues or requires updates. This role will work in collaboration with Resolve Philly’s Communication Team. The ideal candidate resides in the Philadelphia area, though we will accept applications from candidates outside the area. The compensation for this role is $80 per hour.

To Apply

Interested applicants should submit your cover letter and resume via Our Application Form by July 15, 2025.

At Resolve Philly, we are looking for people who are passionate about the work that we are doing and who are excited to bring their unique set of skills and experiences to the table. Applicants must be legally authorized to work in the United States, as we are unable to provide visa sponsorship. Other than that base requirement, if you feel like you’d be a good fit but you’re worried that your experience might not be exactly aligned with what we’ve posted in this job description, please consider applying anyway. We strongly encourage women, BIPOC individuals, returning citizens, LGBTQ folks, immigrants, and people with disabilities to apply. Research shows people with experiences and identities that are underrepresented in leadership roles often discount their own qualifications. We won’t.