What are the responsibilities and job description for the ERP Functional Analyst (NetSuite) position at RESOLVE MARINE GROUP, INC?
Resolve Marine is looking for an ERP Functional Analyst to be the go-to NetSuite expert for our business users. You will own the functional side of Oracle NetSuite and its connected systems, with a focus on Project Management and Project Accounting, the backbone of how we run and bill work across our global operations.
This is a hands-on role reporting to the Senior Manager, ERP Systems. You will gather requirements from high-level problem statements, configure solutions, support users day-to-day, and drive continuous improvement. You will also help shape how we use AI inside NetSuite, including our adoption of Claude. You will work semi-independently and partner closely with our NetSuite technical lead and external implementation partners.
Position Responsibilities:
- Serve as the functional subject-matter expert for NetSuite, with a focus on Project Management and Project Accounting, including Charge-Based Billing and invoicing.
- Help develop business use cases and implementation plans for the NetSuite AI strategy, including Claude adoption.
- Act as the primary point of contact for business users on NetSuite questions, process changes and enhancement requests.
- Work with cross-functional teams to gather, define and document business and functional requirements, often starting from a high-level problem statement.
- Test, validate and deploy changes under established change-management and quality practices to minimize disruption to users.
- Analyze current processes across NetSuite, UKG and custom applications, and design improvements that raise productivity, efficiency and data quality.
- Use Celigo CloudExtend to streamline current and future processes and increase transparency.
- Own the functional design of NetSuite enhancements, and build no-code solutions yourself: workflows, saved searches, custom records and fields, forms, reports and dashboards.
- Partner with the NetSuite technical lead and external partners on solutions that need SuiteScript or other development, owning the functional design and test plans.
- Receive, triage, and resolve user-submitted system tickets related to NetSuite and connected systems, providing timely troubleshooting, root-cause analysis, and clear communication to end users.
- Support adjacent finance processes, including revenue recognition, general ledger, purchasing, payables and receivables.