What are the responsibilities and job description for the Mediation Coordinator position at Resolution Center, Inc.?
Mediation Coordinator
Resolution Center, Inc. – Nonprofit Mediation Center in Fond du Lac and Oshkosh, WI
Part-time | In-person | $20/hour | 5-10 hours per week | Mondays in Fond du Lac from about 8 AM – 1:30 PM | Wednesday and Thursday mornings in Oshkosh, as needed
Are you someone who believes in the power of communication to heal and resolve conflict? Do you enjoy bringing order to complexity, supporting people in meaningful work, and contributing to a mission that makes a real difference in your community?
At the Resolution Center, a nonprofit court and community mediation center, we help people in conflict listen, understand, find peace, and move forward. As our Mediation Coordinator, you’ll support our volunteer mediators by ensuring every step of our mediation process runs smoothly, effectively, and compassionately.
What You’ll Do
This dynamic, hands-on role involves:
- Coordinating mediations between community members
- Supporting and engaging our passionate team of volunteer mediators
- Managing communication with clients, the courts, and the public
- Maintaining a warm, organized office presence as the first point of contact
- Stepping up to mediate cases when needed
Your work will have a direct impact on creating a more peaceful and stable community.
Who You Are
You’re someone who thrives in the service of others and brings:
- A calm, compassionate approach to conflict and communication
- Strong organizational skills
- Attention to detail and confidence with technology
- A collaborative spirit and willingness to pitch in wherever needed
- A growth mindset in which you’re open to learning and eager to improve
- Comfort working with diverse individuals and navigating sensitive situations
Requirements
- Completion of our 40-hour mediation training upon hire
- High school diploma (some college preferred)
- Valid driver’s license and reliable in-person availability
- Willingness to complete a background check and a drug test
Why Join Us
- Mission-driven culture rooted in compassion, respect, and growth
- Meaningful work with real community impact
- Part-time schedule (only regularly scheduled on Monday’s)
- Paid holidays, flexible unpaid time off, and mileage reimbursement
- Professional development in conflict resolution and nonprofit operations
- A team that truly values kindness, accountability, and collaboration
Location
Primarily based at the Fond du Lac City/County Building in Fond du Lac, WI. Limited travel to other locations, such as the Winnebago County Courthouse, may be required.
How to Learn More and Apply
If you believe in resolving conflict with compassion and want to be part of a team that creates lasting peace in people’s lives, we’d love to hear from you.
Both our organization and this role are unique, so we understand you may have questions!
- Visit our website to view the full job description: https://www.resolutioncenterinc.org/about-us/employment-opportunities
- To schedule an informational session where you can ask us questions, please email Kate@ResolutionCenterInc.org.
- To apply directly, please email your resume and a cover letter to Kate@ResolutionCenterInc.org.
Applications will be reviewed on a rolling basis.
Job Type: Part-time
Pay: $20.00 per hour
Work Location: In person
Salary : $20