What are the responsibilities and job description for the Sales Coordinator position at Resolute Road Hospitality?
Description
The Hampton Inn & Suites located at the Boise Spectrum is looking to add to our hospitality family! This hotel is perfectly located next door to thriving restaurants and entertainment at the Boise Spectrum Center. This hotel runs on Hamptonality, wondering what Hamptonality is? Come see what it is all about!
Summary
At Resolute Road Hospitality, we're redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.
Benefits
Travel Perks
Optional Daily Pay
Health/Life Insurance
401k
Paid Time Off
Dental/Vision
Employee Assistance Program
Referral Program
Your Role
As a Sales Coordinator, you'll support the hotel's sales efforts by assisting with client outreach, coordinating group bookings, and maintaining accurate records and reports. You'll collaborate with internal teams and external clients to drive revenue and ensure seamless guest experiences. This role is ideal for someone who thrives on Social Intelligence, works Stronger Together, and brings Grit to every interaction.
What You'll Do
- Assist in executing sales strategies to maximize occupancy and revenue
- Support the sales team with lead generation, client follow up and proposal preparation
- Coordinate group bookings, contracts, and event details with clients and internal departments
- Maintain accurate records, reports, and correspondence in the sales system
- Conduct site tours and represent the hotel at community and industry events as needed
- Participate in revenue meetings and contribute to forecasting and planning
- Monitor market trends and competitor activity to identify new opportunities
- Collaborate with the front desk and operations teams to ensure seamless guest experiences
- Train front desk and applicable staff on sales processes and lead handling
- Maintain a professional image and uphold brand standards in all interactions
- Perform other duties as assigned
Knowledge, Skills & Abilities
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office; experience with hotel sales systems preferred
- Knowledge of hospitality sales processes and market dynamics
- Ability to manage multiple tasks and prioritize effectively
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a collaborative team
- Comfortable with public speaking and client facing interactions
- Understanding of revenue management principles is a plus
Education & Experience
- High school diploma or GED required
- Associate or bachelor's degree in hospitality, Business, or related field preferred
- 2-4 years of experience in hospitality or sales support preferred
Additional Information
Consistent attendance and adherence to Resolute Road Hospitality's standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.
E-Verify
Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.
Requirements
103RRHBOISP
Salary : $20 - $21