What are the responsibilities and job description for the Security Officer position at Resolute Health Hospital?
Overview
Resolute Health Hospital Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.
At Resolute Health Hospital, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
Job Summary
Security Officer (Unarmed Security) is instrumental in maintaining a safe and secure environment for our employees, patients, physicians, students, vendors, and visitors by monitoring and patrolling our facilities. Officers demonstrate exceptional customer service while providing assistance with disruptive incidents, emergency services, personal protection, and traffic/parking control.
Responsibilities
- Protect life, property, information, and reputation by employing situational awareness; monitoring and securing designated entrances/exits; observing the flow of employees, patients, physicians, students, vendors, and visitors into the facility; verifying credentials, and providing directions to authorized areas.
- Evaluate and respond in a timely manner to events and incidents in accordance with System policies.
- Provides exceptional customer service to staff, patients, visitors, and physicians.
- Respond immediately, or as the appropriate, to emergency/unusual situations including disturbances, disruptive employees, patients, vendors & visitors, fires, and medical emergencies (i.e., including, but not limited to restraining agitated patients in accordance with Tenet Corporate Security and facility policy).
- Prepares and submits all required incident documentation according to Tenet Corporate Security and facility policies and procedures.
- Maintains in-depth knowledge of all security orders, written and oral, pertaining to assigned duties, as well as working knowledge of regulatory requirements.
Qualifications
Education:
Required: High school graduate or GED; or equivalent combination of education and experience.
Experience:
Required: 2 years in a security role, law enforcement, or military background; or a minimum of 3 years of strong customer service roles with the ability and willingness to learn security practices.
Certifications:
Required: Licensure/certification as required by state law. Valid state driver's license. AHA BLS.
#LI-RR1
Organization Description
Resolute Baptist Hospital offers a full range of comprehensive healthcare, including emergency services, cardiology and cardiovascular care, orthopedics, primary care, rehabilitation services, Womens Health, Labor & Delivery / Obstetrics, Neonatal and the areas only Level III Neonatal Intensive Care Unit (NICU). Join our team!
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.