Senior Sales Development Representative

About the Team and You:


Brightree, a leader in healthcare software, is seeking a dynamic Sales Development Representative (SDR) to drive outbound lead generation efforts. This role is laser-focused on identifying, engaging, and qualifying Post Acute Healthcare providers across the US who are seeking to evaluate and implement a market leading business management platform. As part of the sales team, you will be the engine that fuels pipeline growth for Brightree’s billing and business management solutions.

Key Responsibilities:

• Outbound Prospecting: Execute high-volume outbound calling and emailing campaigns to providers, generating interest and uncovering new opportunities.
• Lead Qualification: Use research, professional communication, and interviewing tactics to qualify prospects, ensuring they meet criteria and are sales-ready for software demonstrations.
• Pipeline Management: Create, manage, nurture, and report on all lead management activities, tracking volume, velocity, and value metrics to deliver consistent, high-quality leads to the sales team.
• Collaboration: Partner closely with Marketing and Sales to drive acceptance of leads and provide feedback on campaign effectiveness, especially those targeting software billing solutions, order management, revenue cycle and resupply.
• Follow-Up & Nurturing: Proactively follow up and nurture contacts at various stages of interest, with a focus on converting prospects into qualified opportunities.
• Target Identification: Identify, prioritize, and contact individual targets, leveraging data and market insights.
• CRM Documentation: Document all activities and conversations in Gong & Salesforce CRM, ensuring accurate tracking of outreach and results.
• Performance Metrics: Achieve and exceed metrics.
  
  
  

Qualifications and Experience:

• Proven success in a phone sales environment, with the ability to build rapport, think quickly, and be assertive and persuasive in outbound communications.
• Confident, persuasive, and clear communicator (written and verbal), able to engage all levels of an organization, from frontline staff to executive leadership.
• Skilled at navigating corporate structures to identify decision-makers and understand the buying process for HME/DME Software solutions.
• Self-motivated, reliable, and high-energy, with excellent time management and a strong process orientation.
• Experience with appointment scheduling at high velocity.
• Preferred: Cloud/SaaS sales experience, healthcare technology background, and proficiency with tools like Salesforce, Gong Engage, Co-Pilot, Klue, and Office365.
  
  
  

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.