What are the responsibilities and job description for the Account Manager position at Resin Resource, Inc.?
Company Description Resin Resource, Inc. is dedicated to providing customers with high-quality resin products at fair, competitive prices through reliable resin distribution services. The company focuses on creating value for both clients and suppliers by emphasizing innovation, foresight, and strong performance. Professionalism, honesty, and integrity are core principles guiding relationships with suppliers, customers, associates, and employees. Applicants can expect a work environment that values ethical business practices, long-term partnerships, and continuous improvement.
Role Description The Account Manager is a full-time, on-site position based in Irving, TX. This role is responsible for managing and growing customer accounts, serving as the primary point of contact for clients, and ensuring orders and deliveries are handled efficiently. Day-to-day tasks include building and maintaining strong customer relationships, preparing quotes, monitoring pricing and market trends, and coordinating with internal teams to meet client needs. The Account Manager will also track account performance, address service issues promptly, and identify new sales opportunities to support business growth.
Qualifications
- Strong account management and customer service skills, with the ability to build long-term client relationships.
- Solid sales and negotiation skills, including experience with pricing, quoting, and identifying new business opportunities.
- Proficiency in communication and interpersonal skills, with the ability to collaborate effectively across teams.
- Organizational and time-management skills to handle multiple accounts, deadlines, and follow-ups.
- Comfort with basic business software (e.g., CRM systems, spreadsheets, email) and data tracking for account performance.
- Experience in distribution, manufacturing, or industrial products is beneficial; resin or plastics industry experience is a plus.
- Bachelor’s degree in Business, Marketing, or a related field preferred, or equivalent relevant experience.
- Commitment to professionalism, integrity, and ethical business practices in all customer and supplier interactions.