Technical Course Developer

Resilinc | Innovation with Purpose. Intelligence with Impact.

The

Technical Course Developer and Lead LMS Administrator

is a key role responsible for designing, developing, and maintaining cutting-edge learning experiences for Resilinc customers and employees. This individual will combine deep instructional design expertise with strong technical acumen in AI, data platforms, and learning systems.You will be both a hands-on course developer and the primary owner of our LMS, ensuring scalability, innovation, and learner engagement. A strong technical orientation is required, with the ability to design courses on advanced topics (LangGraph, Databricks, AI/ML) and leverage emerging tools for AI-driven learning content development. You will also play a visible role in supporting live enablement programs through webinars and workshops.

What You Will Do

Technical Course Development

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• - - Design and build highly engaging eLearning, certification programs, instructional videos, and interactive labs on technical topics including AI/ML use cases
• Leverage AI tools to accelerate content development, simulations, and adaptive learning experiences
• Translate complex technical workflows into clear, learner-friendly materials
  
  

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### LMS Administration

• - - Serve as the lead administrator for the LMS, managing users, course catalogs, reporting, integrations, and governance
• Optimize the LMS for scalability, analytics, and continuous improvement of the learner experience
• Partner LMS vendors on system enhancements and troubleshooting
  
  

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### Live Enablement Support

• - - Coordinate and execute webinars, virtual training events, and live workshops to support customer and internal enablement programs
• Collaborate with SMEsand facilitators to design agendas, prep materials, and manage logistics
• Provide technical production support (recording, breakout rooms, QandA moderation, follow-up communications)
  
  

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### Learning Strategy and Analysis

• - - Conduct learning needs assessments and requirements gathering with internal stakeholders and customers
• Define learning objectives and success metrics aligned with product adoption and organizational goals
• Apply instructional design best practices to ensure accessibility, inclusivity, and measurable impact
• Partner closely with SMEs, product managers, data scientists, and engineers to extract technical knowledge and co-create accurate, impactful training
• Facilitate SME content reviews, and iterative design cycles
• Act as a trusted advisor on training approaches for technical enablement.
  
  

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### Quality and Innovation

• - - Maintain high standards of usability and compliance (SCORM/xAPI)
• Continuously evaluate, update, and improve courses to ensure technical accuracy and learner engagement
• Stay current with emerging trends in AI-driven learning and edtech innovation
  
  

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### What You Will Bring

• - - Bachelors degree in Instructional Design, Educational Technology, Computer Science, or related field (Masters preferred)
• 3 years experience in instructional design, course development, and LMS administration
• Hands-on experience building courseware on LangGraph, Databricks, or AI-related platforms
• Proficiency with authoring and media tools: Articulate Storyline, Rise, and Camtasia
• Strong LMS administration skills (user management, reporting, integrations, SCORM/xAPI compliance)
• Familiarity with programming concepts (Python, SQL, or JavaScript) and ability to create technica training labs/simulations
• Experience with AI-assisted course design tools and generative AI for learning content
• Experience supporting live training events (webinars, workshops, virtual instructor-led sessions)
• Strong project management, collaboration, and stakeholder engagement skills
• Excellent written and verbal communication, with the ability to explain complex technical concepts in clear terms
  
  

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### What Will Make You Stand Out

• - - Experience designing training for SaaS platforms, data science, or AI-powered applications
• Experience in Agile/iterative course development
  
  

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### Why You Will Love It Here

Build the future of learning in AI Youll create engaging, hands-on courses on cutting-edge tech like LangGraph, Databricks, and AI/MLturning complex topics into crystal-clear, interactive experie

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