What are the responsibilities and job description for the Customer Services Rep position at Resilient Health, LLC?
The Customer Services Representative plays a vital role in ensuring accurate data entry, file maintenance, and record keeping within a dynamic team environment. This position involves managing various data systems to maintain up-to-date and organized records, resolving discrepancies, and supporting customer service operations through meticulous information handling and communication.
Responsibilities
- Enter a variety of data using current technologies including CRM and proprietary software
- Prepare and sort documents for efficient data entry processes
- Create and maintain logs to track data and activities accurately
- Review and update data within systems to ensure accuracy
- Identify and resolve data discrepancies promptly
- Report data-related issues to supervisors or management
- Support regular client interactions through data management tasks
- Maintain confidentiality and security of customer information
Required Qualifications
- Strong typing and data entry skills
- Excellent organizational abilities with attention to detail
- Deadline-oriented and capable of managing multiple tasks
Preferred Qualifications
- Entry-level experience in data entry roles
- Associate Degree in Business or related field
- Proficiency in data management and document handling
- Effective time management and communication skills
- Problem-solving capabilities
Salary : $19 - $25