Director of Clinical Services

Job Summary: The Director of Clinical Services provides strategic leadership for RYSE’s clinical department, guiding programs designed to meet the complex behavioral health needs of adolescents and transitional age‑ youth on O‘ahu. This includes oversight of RYSE’s specialized street outreach and justice system diversion programs, which engage youth experiencing homelessness, exploitation, trauma, or involvement with the legal system. The Director is responsible for the design, implementation, and evaluation of trauma informed, culturally responsive, and evidence-based delivery of services tailored to local youth and their families. This role ensures clinical excellence while navigating multifaceted needs such as crisis intervention, field-based case engagement, family dynamics, co-occurring disorders, and advocacy within schools, courts, and community systems to strengthen safety, stability, and long-term wellbeing for Hawai‘i’s young people.

Job Responsibilities:

Clinical Leadership & Supervision

• Lead and mentor RYSE’s multidisciplinary clinical team including therapists, outreach specialists, diversion staff, and behavioral health students ensuring alignment with RYSE’s mission to serve adolescents and transitional age youth experiencing homelessness, trauma, exploitation, and system involvement.
• Provide individual and group clinical supervision focused on trauma informed, culturally grounded, and youth centered practices that reflect the lived experiences of Hawaiʻi’s local and Native Hawaiian youth.
• Facilitate weekly integrated care meetings that coordinate services across drop-in center operations, mobile outreach, crisis support, diversion programming, and community based case management.
• Support staff in navigating complex youth needs, including acute safety issues, family instability, runaway/homeless episodes, co‑occurring mental health/substance use concerns, and high-risk behaviors.
• Work in collaboration with universities and community colleges to maintain a commitment as an academic learning community providing internship and practicum opportunities for students.

Street Outreach & Justice Diversion Oversight

• Direct the daily operations of RYSE’s Street Outreach program, including field-based engagement, safety planning, trauma-responsive relationship building, and linkage to basic needs, shelter, and ‑long-term‑ behavioral health care.
• Oversee RYSE’s Diversion services, collaborating closely with hospitals, schools, police, courts, probation, DHS, and detention center staff to provide clinical alternatives to arrest or detention for at risk youth.
• Ensure outreach and diversion strategies reflect values of harm reduction, youth empowerment, and culturally relevant support for youth disproportionately impacted by homelessness and the legal system.
• Develop and maintain protocols for crisis response including runaway recovery, high risk‑ de-escalation, and rapid engagement for youth experiencing exploitation, trafficking, or acute behavioral health episodes.

Program Development, Data, & Compliance

• Design and refine clinical workflows that ensure coordinated care across RYSE’s continuum: drop-in services, outreach, stabilization, therapeutic care and linkage, case management, and community partnerships.
• Establish performance metrics specific to RYSE’s youth population, including engagement outcomes, diversion success rates, stabilization indicators, and culturally informed measures of wellbeing.
• Working in collaboration with Director of Administration, ensuring the integrity and delivery of all behavioral health care services as required by various contractual agreements.
• Oversee CIS Billing and CCS documentation requirements, ensuring all clinical services meet Hawaiʻi Medicaid, Department of Health, and grant funded compliance standards.
• Conduct regular chart audits across outreach, diversion, and clinical services to ensure accuracy, timeliness, and adherence to trauma informed documentation practices.
• As a member of a multidisciplinary team, develop improvement initiatives based on data trends, staff feedback, and emerging needs within the youth's homelessness and juvenile justice landscapes.

Care Coordination & Community Partnerships

• Guide complex discharge and transition planning for youth moving from street to shelter, detention to community, or crisis stabilization settings.
• Maintain strong working relationships with schools, shelters, law enforcement, courts, medical providers, and youth-serving organizations to ensure coordinated support for RYSE youth.
• Advocate for youth within systems (e.g., schools, child welfare, courts) to promote equitable access to behavioral health care, cultural support, and stable housing.
• Attend community meetings and partnership opportunities as required.

Required Qualifications:

Licensure

• Active Hawaiʻi State Licensed Clinical Social Worker (LCSW) or equivalent license that permits the provision of billable behavioral health services to youth in Hawaiʻi.
• Eligible to serve as a Clinical Supervisor for licensure seeking staff under Hawaiʻi licensing board requirements.

Preferred Qualifications

• Experience with street outreach, youth homelessness services, or justice system diversion programs.
• Familiarity with Hawaiʻi Medicaid behavioral health requirements (CIS, CCS), evidence based‑ adolescent treatment models, and culturally grounded care approaches for Native Hawaiian youth.
• Prior work in organizations serving high risk or marginalized youth populations, including runaway/homeless youth, youth survivors of exploitation, or youth with co‑occurring mental health and substance use needs.

Educational Requirements:

• Master's degree in Social Work, Counseling, Psychology, Marriage & Family Therapy, or a closely related behavioral health field from an accredited institution.

Physical Demands & Work Environment

This position involves engaging with diverse communities, participating in site visits, and attending policy discussions. Reasonable accommodations will be made to ensure accessibility.

While primarily office-based, occasional fieldwork, community meetings, and housing site evaluations may be required. Standard office responsibilities include document preparation, computer use, and phone communication.

Commitment to Diversity & Inclusion

RYSE is committed to equity, inclusion, and social impact. We encourage applications from individuals of all backgrounds, including members of the

Pay: $100,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: In person

Salary : $100,000 - $120,000