What are the responsibilities and job description for the Clinic Manager-Residency Clinics- Full-Time position at Residency Clinics- Full-Time - Henry Ford Health - Careers Careers?
Locations: South Lyon, MI & Southfield, MI (50/50 split)
Position Summary
We are seeking an experienced and highly organized Clinic Manager to oversee operations across two residency clinic sites. This role is responsible for managing daily operations, supporting physicians and staff, and driving strategic growth while ensuring high-quality patient care and operational efficiency. The position splits time evenly between the South Lyon and Southfield practices.
Key Responsibilities
- Manage the daily operations of assigned practice sites to ensure efficient, high-quality patient care and service delivery
- Serve as a liaison between practice physicians and office staff, as well as between the practice and other clinical and administrative departments
- Partner with physicians and leadership to develop and implement growth strategies and business plans
- Support financial performance, including budgeting, forecasting, and achievement of business goals
- Ensure appropriate staffing levels aligned with provider schedules and patient demand
- Assist in the development and implementation of physician compensation structures as needed
- Oversee billing and collections processes to ensure accuracy and timeliness
- Manage all aspects of practice operations, including services, policies, workflow optimization, staff development, and patient flow
- Lead staff relations efforts, including performance management, employee engagement, conflict resolution, and team development
- Oversee scheduling, recruitment, onboarding, and payroll processes
- Monitor budgets, ensure regulatory compliance, and manage contracts and vendor relationships
- Assess quality of care and coordinate patient services in collaboration with patients, staff, physicians, and external providers
Work Environment & Schedule
- Split schedule between South Lyon and Southfield clinic locations (approximately 50/50)
- Standard business hours with occasional flexibility based on operational needs
Why Join Us?
- Opportunity to lead and shape operations across two dynamic residency clinics
- Collaborative environment with physician leadership and multidisciplinary teams
- Competitive compensation and benefits package
If you're a motivated healthcare leader who thrives in a multi-site environment and is passionate about improving patient care and clinic performance, we encourage you to apply.
Qualifications
- Bachelor’s degree in Healthcare Administration, Business Administration, or related field preferred
- 3–5 years of healthcare management experience, preferably in a clinic or residency setting
- Strong leadership, communication, and organizational skills
- Experience with budgeting, financial management, and operational planning
- Knowledge of healthcare regulations, billing practices, and compliance standards
- Ability to manage multiple sites and adapt to varying operational needs
- Proficiency with electronic medical records (EMR) systems and practice management software