What are the responsibilities and job description for the Executive Housekeeping Supervisor - Bilingual (Spanish and English) position at Residence Inn Richmond Airport?
NEW HOTEL: Residence Inn by Marriott - Richmond Airport
Job Summary
We are seeking a dedicated and experienced Executive Housekeeper to lead our housekeeping team in maintaining the highest standards of cleanliness and organization within our facility. The ideal candidate will possess a strong background in housekeeping management, particularly within the hospitality industry, and will be responsible for overseeing all cleaning operations, ensuring that our guests enjoy a pristine environment.
Duties
- Supervise and coordinate daily housekeeping operations, ensuring all areas are clean, well-maintained, and meet quality standards.
- Develop and implement cleaning schedules and procedures for staff to follow.
- Train, mentor, and evaluate housekeeping staff to foster a productive work environment.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
- Manage inventory of cleaning supplies and equipment; order as necessary to maintain optimal stock levels.
- Collaborate with other departments to ensure seamless service delivery and guest satisfaction.
- Address guest complaints or concerns regarding cleanliness promptly and effectively.
- Ensure adherence to safety protocols and regulations in all cleaning activities.
Requirements
- Proven experience in housekeeping management within the hospitality sector or similar environment.
- Strong knowledge of custodial practices, industrial cleaning techniques, and floor care maintenance.
- Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
- Exceptional attention to detail with a commitment to maintaining high cleanliness standards.
- Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
- Effective communication skills, both verbal and written, for interaction with staff and guests alike.
- Ability to work flexible hours, including weekends and holidays as needed.
Join our team as an Executive Housekeeper and play a vital role in creating an exceptional experience for our guests through meticulous attention to detail and outstanding leadership in housekeeping operations.
Knowledge of PMS System- FOSSE is preferred, but not required
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Language:
- Spanish and English (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Sandston, VA 23150 (Required)
Ability to Relocate:
- Sandston, VA 23150: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18