What are the responsibilities and job description for the Night Auditor Part Time (Weekends) position at Residence Inn Needham?
Night Auditor
Duties:
- Perform night audit functions to ensure the accuracy and completeness of financial transactions
- Verify and balance daily revenue, including room revenue, food and beverage revenue, and other miscellaneous revenue
- Prepare reports summarizing daily activities and financial transactions
- Assist with guest check-in and check-out processes as needed
- Respond to guest inquiries and resolve any issues or complaints in a professional and timely manner
- Maintain accurate records of guest accounts, including billing information and payment details
- Ensure the security of guest information and maintain confidentiality at all times
- Collaborate with other hotel departments to ensure smooth operations during the night shift
Experience:
- Previous experience in a front desk or customer service role is preferred
- Strong communication skills, both verbal and written
- Bilingual/multilingual skills are a plus
- Knowledge of night audit procedures and hotel management systems is desirable
- Familiarity with phone systems and proper phone etiquette in a hospitality setting
Benefits:
- Competitive salary based on experience
- Opportunities for career advancement within the hospitality industry
Requirements:
- High school diploma or equivalent
- Excellent attention to detail and organizational skills
- Ability to work independently with minimal supervision
- Flexibility to work night shifts, weekends, and holidays as required by the hotel's operation
If you are a detail-oriented individual with excellent customer service skills, we invite you to join our team as a Night Auditor. Apply now to be part of our dynamic hospitality environment.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- Employee discount
- Free parking
- Referral program
Work Location: In person
Salary : $20 - $23