What are the responsibilities and job description for the Breakfast Attendant position at Residence Inn Middletown?
The Breakfast Attendant is responsible for providing exceptional service to our guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.
Responsibilities:
- Approach all guests and employees in an attentive, friendly and courteous manner.
- The Breakfast Attendant is responsible for setting up and serving complimentary breakfast items for our guests
- Some light food preparation (eggs, bacon, oatmeal, etc..)
- Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag
- Clear, clean and reset tables/breakfast areas
- Ensure all service areas are stocked, organized, clean and neat
- Accommodate any special requests made by a guest and offer appropriate alternatives when necessary
- Wash dishes by hand and/or placing them in a dishwasher, restock dishes, glassware, utensils, pots and pans or other necessary equipment.
- Clean kitchen/prep area including sweeping and mopping floors, washing work tables, refrigerators and removal of trash
- Answer questions about the hotel and the local area attractions/things to do
- Perform any other duties or attend meetings as requested by management
Qualifications:
- Ability to perform job function with attention to detail speed and accuracy
- High School diploma or equivalent and/or experience in a hotel or a related field preferred
- Must be willing and have the ability to work a varied schedule that includes weekends and holidays
- Ability to handle stressful situations in a calm professional manner
- Understanding of hotel products and guest services
- Ability to communicate professionally with guests and team members
- Demonstrates a positive attitude and a desire to be of service to others
- Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette
- Ability to read comprehend and write simple instructions and/or short correspondence and memos
- Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16